Software QA Engineer

• Jun 2023 - Present

Software/QA Engineer Intern

• Jul 2022 - Jun 2023

- Work on assigned projects based on department needs. - Software testing, executing test plans, documenting test results, development of software/firmware for control and measurement. - Help manufacturing and production with system/product testing, which contributed to $100k+ in revenue for the company - Helped senior engineers with understanding Database and flow of information - Query through database for important information and providing useful data for first pass yield to quality engineer - Created an application for visualizing data from MSSQL database with reverse engineering - Helped manufacturing engineer retrieve valuable data from database, reducing task performance time - Mapped out architecture of database - Building automation tests in order to reduce testing time for technicians - Discovered and identified new techniques/procedures that further reduce product testing time - Continuous development on improvement project for replacing original testing software - Developing Automation software for product testing. In charged of troubleshooting and delivering constant updates. - Database modeling using UML. - Experience with Internal Software process/activity design using UML - Contribute to test procedure improvements for products - Trained technicians to use new product testing software Show less

Online Learning Tech Support

• Dec 2021 - Jun 2022

- Provide technical support for staffs, instructors, and students - Assist staffs, instructors, and students with online learning tools - Communicate with support team to provide quick and effective solution to problems - Create relevant articles on common technical issues for help center - Professional service/communication with customers/requestors - Technical troubleshooting - Administrative activities - Worked with management tools - Provide technical support for staffs, instructors, and students - Assist staffs, instructors, and students with online learning tools - Communicate with support team to provide quick and effective solution to problems - Create relevant articles on common technical issues for help center - Professional service/communication with customers/requestors - Technical troubleshooting - Administrative activities - Worked with management tools

Audio Visual Technician Assistant

• Oct 2021 - Jun 2022

- Monitor online classes - Work with the Master of Advanced Study Program staffs - Assist professional with visual and audio devices - Ensure quality control of remote/online classes - Communicate with MAS staffs to provide a successful teaching environment for professors - Monitor online classes - Work with the Master of Advanced Study Program staffs - Assist professional with visual and audio devices - Ensure quality control of remote/online classes - Communicate with MAS staffs to provide a successful teaching environment for professors

UCSD CSE DEI Website Intern

• Mar 2021 - Jun 2021

As the website intern I was responsible for: - updating the CSE DEI website with accurate events - communicate with other interns about events and meetings - designed a demo-page for an intern page - attend many meetings and social events regarding to DEI - promote DEI within the computer science and engineering community As the website intern I was responsible for: - updating the CSE DEI website with accurate events - communicate with other interns about events and meetings - designed a demo-page for an intern page - attend many meetings and social events regarding to DEI - promote DEI within the computer science and engineering community