Senior Account Manager

• 2021 - Present

Medical Management

• 2020 - 2021

RN - Crisis/Disaster Relief

• 2020 - 2020

Crisis relief nurse New York City - COVID-19 pandemic. Crisis relief nurse New York City - COVID-19 pandemic.

Registered Nurse, Surgery/Operating Room

• 2019 - 2020

Director of Wellness Product Strategy & Consulting

• 2016 - 2018

Strategic planning, performance and growth of full spectrum health and wellness product portfolio with $25M in revenue managed in the wellness product pipeline. Influenced executive leadership commitment on product initiatives utilizing data-driven insights. Optimized product prioritization process and improved vendor relations. Spearheaded brand relaunch underpinned by research-based proof points. Crafted custom integrated solutions current and prospective clients.

Population Health Program Manager

• 2013 - 2016

Designed and implemented a tailored high-touch Population Health Management solution for a large national key account and led a high-performing clinical care management team. Increased member engagement 75%; reduced inpatient admissions 22% and ER utilization 17%; increased preventive compliance 10%. Overall client ROI increased 6%.

Product Manager, Product Strategy and Innovation

• 2011 - 2014

Headed strategic planning, development, and implementation of health and wellness products for commercial market. Effectively managed cross-functional teams across the enterprise for new product launches and enhancements. Led vendor transition and DM/Nurseline product implementation (1 million lives) resulting in >$2.2mil annual savings. Assessed vendor products, negotiated contracts, and maintained positive vendor relations. Implemented a Value-Based Benefit Solutions system and web interface upgrade in conjunction with expansion of incentives and Value-Based products. Show less

Project Manager, Marketing / Product Development

• 2007 - 2011

Evaluated potential vendor partners, drove new product implementations, and enhancements to existing products. Seamlessly transitioned >50 self-funded employers; managed cross-functional work teams to exhibit successful launch resulting in 45% sales growth over 3 years. Accomplished multiple large-scale projects spanning company divisions, meeting target goals and within budget.

Supervisor, Case (Disease) Management

• 2005 - 2007

Led a large multidisciplinary team of clinical case management professionals and an inbound/outbound call center. Achieved overall success of the chronic condition and maternity programs for Medicaid business; consistently met all regulatory organization standards; exceeded engagement goals.

Case Manager, High Risk OB

• 2002 - 2005

Coordinated health care needs of high-risk obstetric members utilizing the case management process, maintaining high quality care and cost effectiveness, employing all available resources and meeting each individual’s needs.