Tracy Randle, CSPO, CSM

Manager, Technical Project Management at Kopius, Inc.
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Contact Information
Location
Greater Seattle Area
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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Bio

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Levi Ross

As an engineer on the Azure.Microsoft.com web team, I reported directly to Tracy. This is an extremely agile and fast pace team that releases daily. Tracy is an incredible Project Manager and truly helped me prioritize my tasks and hone my abilities to produce more than I thought I ever could. I would recommend her as an invaluable asset to any team looking to succeed and take things to the next level! I would love to work with her again.

Vinny Frye

I have been fortunate to work with Tracy closely during my career at Coinstar. Tracy is extremely strategic and forward-thinking. She never shies away from a challenge, taking on the role of TPM and Website Product Owner/Manager on top of her Creative Project Management role. Tracy appreciates the design process, is knowledgeable in Marketing best practices, fluid in Agile, and dives deep to understand requirements and risk. She is proactive, positive and I hope to work with her in some capacity in the future.

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Credentials

  • Agile at Work: Reporting with Agile Charts and Boards
    LinkedIn
    Jun, 2022
    - Sep, 2024
  • Make the Move from Individual Contributor to Manager
    LinkedIn
    May, 2022
    - Sep, 2024
  • New Manager Foundations
    LinkedIn
    May, 2022
    - Sep, 2024
  • Performance Management: Conducting Performance Reviews
    LinkedIn
    May, 2022
    - Sep, 2024
  • Performance Management: Setting Goals and Managing Performance
    LinkedIn
    May, 2022
    - Sep, 2024
  • Agile Software Development: Creating an Agile Culture
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Agile at Work: Getting Better with Agile Retrospectives
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Scrum: Advanced
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Jun, 2022
    - Sep, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Jun, 2022
    - Sep, 2024
  • SAFe® 4 Certified Agilist
    Scaled Agile, Inc.
    Jan, 2018
    - Sep, 2024

Experience

    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Manager, Technical Project Management
      • Jul 2021 - Present
    • Sr. Program Manager
      • May 2021 - Jun 2021
    • United States
    • Software Development
    • 200 - 300 Employee
    • Technical Program Manager - Azure.com
      • Nov 2019 - May 2021

      Scrum Master (20%) | Product Ownership (60%) | Project Management (20%) ● High degree and ongoing collaboration with business planning, marketing, and engineering to release time-sensitive product pricing updates within 200+ pages. ● Improved pricing developer team (developers and program managers) collaboration and execution by using retrospectives, sprint planning, and operation excellence meetings. ● Evangelized new pricing ingest module to stakeholders increasing their knowledge resulting in better requirements and reduction in project churn. ● Constantly improving user experience along with stakeholders to assist users in digesting complex pricing aiding in the adoption Show less

    • Technical Project Manager - Disney Travel Experiences
      • Sep 2018 - Nov 2019

      Scrum Master (60%) | Budget and Team Resource Planning (20%) | Release management (20%) ● Scrum Master performing Sprint ceremonies including stand up, retrospectives, and sprint planning to support onshore and offshore development teams in executing enterprise and e-commerce solutions ● Management of project release activities including security scan, testing, accessibility, and load performance ● Worked across development and business teams to gather requirements, document dependencies, and solutions Show less

    • Technical Program Manager - Azure.com
      • Mar 2017 - May 2018

      Scrum Master (20%) | Product Ownership (60%) | Project Management (20%) ● Ongoing collaboration with business planning, operations, and engineering to release time-sensitive Azure Cloud Service pricing updates, new services, and regional rollouts (70 services and 32 regions) ● A high degree of collaboration with 30 team members including developers, designers, program managers, and testing to release updates to Azure.com daily ● Management of a specialized Agile development team including weekly sprint planning, daily stand-ups, and costing Show less

    • United States
    • Retail
    • 300 - 400 Employee
    • Project Manager/Product Owner
      • Jan 2013 - Jan 2017

      Product Owner (40%) | Scrum Master (20%) | Project Management (40%) ● Product owner of five websites (International and US) with a combined 17 million Pageviews and 5 million users annually ● Team lead in migrating website layout and email communications from a desktop-centric design/development to a mobile-first design/development creating a fully responsive website ● Created complex project plans, work breakdown structures, and resource matrices involving multiple departments resulting in successful projects that involved multiple teams across the organization ● Managed the production and fulfillment of rebranded signage for 18,000 kiosks throughout North America Show less

    • United States
    • Sr. Program Manager/Team Lead
      • Oct 2002 - Jan 2013

      Solutions Consultant (20%) | Program Management (60%) | Team Management (20%) ● Implemented and managed B2B eCommerce websites for Seattle-based companies including Microsoft, Nordstrom, T-Mobile, and Washington Mutual, helping them streamline orders, reduce costs, and maintain control of marketing/sales materials ● Initiated process improvement projects involving client services and production management resulting in a reduction of errors and faster implementation Solutions Consultant (20%) | Program Management (60%) | Team Management (20%) ● Implemented and managed B2B eCommerce websites for Seattle-based companies including Microsoft, Nordstrom, T-Mobile, and Washington Mutual, helping them streamline orders, reduce costs, and maintain control of marketing/sales materials ● Initiated process improvement projects involving client services and production management resulting in a reduction of errors and faster implementation

    • Netherlands
    • Think Tanks
    • Market Liquidity Manager
      • Jan 2000 - Jan 2001

      ● Executed market liquidity programs by working with internal and external resources including ad agencies, outside vendors, web development, business managers and other experts. ● Reduced implementation time by creating a toolkit to be leveraged across and by nonprofit communities. ● Managed the implementation, budget, and creation of marketing programs for three online communities simultaneously. ● Executed market liquidity programs by working with internal and external resources including ad agencies, outside vendors, web development, business managers and other experts. ● Reduced implementation time by creating a toolkit to be leveraged across and by nonprofit communities. ● Managed the implementation, budget, and creation of marketing programs for three online communities simultaneously.

    • Marketing Specialist
      • Jan 1999 - Jan 2000

      ● Management of online communication and marketing to educators of web hosted seminars ● Collaborated with marketing managers on daily tasks including email marketing, event planning, database management, and event attendance analysis ● Management of online communication and marketing to educators of web hosted seminars ● Collaborated with marketing managers on daily tasks including email marketing, event planning, database management, and event attendance analysis

    • United States
    • Marketing Coordinator
      • Jan 1996 - Jan 1999

      ● Managed and reorganized a $2.5 million cooperative advertising program ● Created and managed "Dealer Marketing Planner" advertising information booklet ● Implement strategies for achieving retail brand awareness through advertising and promotional materials ● Development and creative design of merchandising ● Performed and analyzed marketing research project to increase and discover program efficiencies ● Managed and reorganized a $2.5 million cooperative advertising program ● Created and managed "Dealer Marketing Planner" advertising information booklet ● Implement strategies for achieving retail brand awareness through advertising and promotional materials ● Development and creative design of merchandising ● Performed and analyzed marketing research project to increase and discover program efficiencies

Education

  • Central Washington University
    Bachelor of Science, Business, Management, Marketing, and Related Support Services
    1994 - 1996
  • Bellevue College
    Project Management Certification
    2012 - 2013

Community

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