Tracy Wilde Long
Operations Manager at The Nantucket Lobster Trap- Claim this Profile
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Bio
Jason Bridges
Tracey has one of the brightest minds I've encountered in some time. She knows her industry very well. I have always been impressed how she can balance successfully leading a very busy operation and at the same time engage with everyone she comes in contact with, making each person genuinely feel important. We all should look for any opportunity to do business with Tracey.
Jason Bridges
Tracey has one of the brightest minds I've encountered in some time. She knows her industry very well. I have always been impressed how she can balance successfully leading a very busy operation and at the same time engage with everyone she comes in contact with, making each person genuinely feel important. We all should look for any opportunity to do business with Tracey.
Jason Bridges
Tracey has one of the brightest minds I've encountered in some time. She knows her industry very well. I have always been impressed how she can balance successfully leading a very busy operation and at the same time engage with everyone she comes in contact with, making each person genuinely feel important. We all should look for any opportunity to do business with Tracey.
Jason Bridges
Tracey has one of the brightest minds I've encountered in some time. She knows her industry very well. I have always been impressed how she can balance successfully leading a very busy operation and at the same time engage with everyone she comes in contact with, making each person genuinely feel important. We all should look for any opportunity to do business with Tracey.
Experience
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The Nantucket Lobster Trap
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United States
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Restaurants
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1 - 100 Employee
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Operations Manager
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Apr 2021 - Present
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Cisco Brewers Inc.
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United States
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Food and Beverage Services
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1 - 100 Employee
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General Manager
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Dec 2013 - Dec 2019
Cisco Brewers Incorporated is one of the only facilities worldwide producing award-winning beer wine and spirits all on the same property. We practice enlightened hospitality 30 miles out to sea in traditional Nantucket fashion, local roots global vision. Welcome to the coolest place on Earth.► Created platform-verified Instagram account; grew following from 300 to 50,000+ and increased engagement of followers► Spearheaded development of brand, leading to $5M annual revenue increase over five years► Brokered strategic partnerships with multiple third parties for successful projects and collaborations to grow brand footprint►Provided leadership and supervision of 50+ staff over 4 teams on a daily basis►Hosted between 500-2500 unique guests per day
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Bar Manager
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Dec 2008 - Dec 2012
Began the process of streamlining and refining a local favorite so that it could grow into an international resort destination. Led efforts to develop customer experience through innovative events and programs. Physically and organizationally changed the entire operation to reflect the true business potential.►Created a calendar of annual events to retain customers and increase frequency of visits. ► Implemented rotating food truck program and payment plan; revenue was increased due to customers staying on site longer and rent from vendors► Installed and employed usage of scheduling software across entire organization, increasing efficiency with scheduling and reducing organizational costs►Innovated drink menus and farm to bar program
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Education
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2005 - 2010
University of Colorado at Boulder
Bachelor of Arts (B.A.), Political Science + Political Geography -
2002 - 2005
Loomis Chaffee School
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