Experience

Velocity Truck Centres - Australia

• Australia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Accounts Payable Coordinator

  • Sep 2021 - Present



KPC Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• EOB Reviewer

  • Sep 2020 - Aug 2021



Medix™

• United States
• Staffing and Recruiting
• 700 & Above Employee

• EOB Reviewer

  • Mar 2020 - Sep 2020



OrthoNet LLC

• United States
• 1 - 100 Employee

• Contract Assistant

  • May 2018 - Mar 2020



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2013 - Nov 2019

  Serve as the Sales Associate, which includes, greeting Customers, answering Customer questions, and processing Customer transactions accurately and efficiently. Perform ad-hoc activities, such as, open new Customer credit accounts, create Customer Client lists, and inform Customers on presales. • Awarded "Top Associate" for a scorecard of 94%. • Earned "Employee of the Month", due to customer service and demonstrated selling best practices. Serve as the Sales Associate, which includes, greeting Customers, answering Customer questions, and processing Customer transactions accurately and efficiently. Perform ad-hoc activities, such as, open new Customer credit accounts, create Customer Client lists, and inform Customers on presales. • Awarded "Top Associate" for a scorecard of 94%. • Earned "Employee of the Month", due to customer service and demonstrated selling best practices.



Ultimate Staffing/Orthonet

• Long Beach, California

• Contract Assistant

  • Nov 2017 - May 2018



St. Joseph Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Payment Reconciliation Representative

  • Nov 2015 - Nov 2017

  Promoted to Payment Reconciliation Representative, due to demonstrated track record as the EOB Reveiwer & Trainer. Conducted reviews of 85 + accounts daily, which consisted of, updating IPC changes, reviewing contracts, and discerning if claims were accurately paid. Monitored ND adjustments and account trends. • Recipient of the "Excellent in Service" award for meeting daily production rates 100% or more. • Collaborated with the Appeals Team on accounts that were underpaid. • Successfully utilized Company-wide databases, and implemented systems management best practices. Show less



Kforce/St. Joseph Health System

• Irvine, California

• EOB Reviewer

  • Oct 2013 - Nov 2015

  Reviewed 80 + accounts daily, and updated IPC changes and contracts to determine if claims were paid correctly. Submitted ND adjustments to appropriate insurance companies, in addition to, monitoring patient files within the databases. • Trained new hires on various account management functions and databases, such as, Avadyne, Chartmaxx, Meditech, and Med Assets. • Researched and presented to Upper Management, account payment trends, and suggested process improvements on payment workflow initiatives. • Served as the Primary Liaison between patient accounts and the Appeals Team on underpaid accounts. Show less



California Service Bureau, INC.

• Alhambra, California

• Collector

  • Apr 2012 - Aug 2013

  Recruited to analyze 35 + accounts for 6 hospitals, to discern account payable and account receivable status of insurance claims. Determine if secondary insurance or copayments were paid, if applicable. • Utilized customer service skills, to ensure all claims were paid in-full, both accurately and efficiently. Recruited to analyze 35 + accounts for 6 hospitals, to discern account payable and account receivable status of insurance claims. Determine if secondary insurance or copayments were paid, if applicable. • Utilized customer service skills, to ensure all claims were paid in-full, both accurately and efficiently.



Hellmuth, Obata & Kassabaum - UCI Hospital

• Culver City, California

• Administrative Assistant

  • Aug 2006 - Oct 2010

  Handpicked by the Project Manager, to assist with a variety of ad-hoc services, which included, budget revisions, RFI logs, scheduling, and expense reports. Collaborate, cross-functionally and administer deadlines, schedules, drawings, and pending items to both Consultants and Project Team Members. • Due to technological acumen, selected by key decision-makers to train Project Managers and Team Members on database applications and process improvements. • Successfully, maintained the Division's project filing system, submittal filing folders, and archives. Show less



Lee, Burkhart & Liu - LAC+USC Hospital

• Marinia del Rey, California

• Administrative Assistant

  • Jun 2004 - Aug 2006

  Hired to manage the submittal process and RFI logs, in addition to, project filing system management. Prepared reports for submittals and RFI. Performed administrative tasks, such as, scheduled meetings, conference calls, and archiving. • Solely updated the Company-wide Project Directory to reflect the Construction Administration Phase. Hired to manage the submittal process and RFI logs, in addition to, project filing system management. Prepared reports for submittals and RFI. Performed administrative tasks, such as, scheduled meetings, conference calls, and archiving. • Solely updated the Company-wide Project Directory to reflect the Construction Administration Phase.



ACT-1 Personnel Services

• Staffing and Recruiting
• 100 - 200 Employee

• Staff Payroll Coordinator

  • Aug 2003 - Jun 2004

  Promoted to position to manage semi-monthly payroll data, while ensuring all Federal, state, and other regulatory authorities and statues complied. Computed wage garnishments and prepared paychecks. Compiled periodic reports of earnings, taxes, and deductions, and reported information to Upper Management, per request.• Actively managed company-wide master payroll records.

• Office Coordinator

  • Sep 1999 - Aug 2003

  Recruited to assist Company-wide Departments with matching copied checks to invoices; stuffing envelopes for Temp Payroll; and matching time sheets and invoices for special billing. Handled a high-volume switchboard, as well as, distributed daily U.S. mail to the appropriate Departments.• Recipient of the "A" Star Award for Outstanding Employee



Hellmuth, Obata & Kassabaum

• Culver City, Ca

• Receptionist

  • Aug 1997 - Sep 1999

  Managed a high call and mail desk, in addition to, organizing all in-house and external meetings and conferences. Oversaw clerical assignments for cross-functional Departments, ensuring accuracy, and efficiency was provided for Clients and Vendors. Handled the inventory of the office supply room. • Assisted with various ad-hoc accounting projects for multiple Departments. Managed a high call and mail desk, in addition to, organizing all in-house and external meetings and conferences. Oversaw clerical assignments for cross-functional Departments, ensuring accuracy, and efficiency was provided for Clients and Vendors. Handled the inventory of the office supply room. • Assisted with various ad-hoc accounting projects for multiple Departments.



Value Options

• Cypress, California

• Lead Receptionist/Customer Service

  • Aug 1994 - Aug 1997

  Handled all incoming calls, outgoing/incoming mail, phone and employee list, and job postings and description updates. Assisted with Department projects, which included backing up IS and Quality Improvement Department with data entry. • Utilized for technical experience, to perform testing of new IT systems. Handled all incoming calls, outgoing/incoming mail, phone and employee list, and job postings and description updates. Assisted with Department projects, which included backing up IS and Quality Improvement Department with data entry. • Utilized for technical experience, to perform testing of new IT systems.