Experience

M24 Logistics

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Manager

  • Oct 2017 - Present

  • Ecommerce Account Manager to leading retailers online. Main Primary clients are The Foschini group and The Mr price Group • Grow and build key account portfolio. • To participate in the implementation of projects to improve customer service and/or introduce new products or services. • Establish and maintain a good working relationship with the clients. • Accountable for invoicing & service charge-out processing of my primary customers • Accurately interpret, convey and follow through on implementation of client business requirements with relevant stakeholders • Regular visits to primary customers to build and maintain relationships. • Monitor integrity and maintenance of primary customer data on Master File on ERP system (if applicable) • Perform User Acceptance Testing with new services/projects/clients. • Monitor compliance to lead times and exceptions management • Manage the implementation and adherence of Service Level Agreement ( SLA) of Primary Customers through daily service level monitoring and liaison with internal departments • Compile monthly management information and provide feedback to senior management • Manage performance and development of staff Show less



Olam International

• Shipping Account Manager

  • Nov 2010 - Present

  Coordinate multi-commodity vessel shipments of bulk grain and crude oil with vessel agents, supplies and receivers from a variety of origins to various destinations. · Following up port disbursement accounts for all ships, · Verifying costs and scrutinizing invoices. · Communicating with masters/vessels for planning of cargo storage. · Following up of the operations/activities of dedicated vessel / ports and vessels schedules · General day to day operational duties, including voyage instructions, laytime calculations / negotiations and closely monitor and reporting on vessels position on a regular basis etc · Appointing agents at load and disports. · Ensure payments to third parties such as agents and brokers are remitted · Procurement of services for the department including legal advice, bunkers, agents, surveyors, etc · Check data integrity in SoftMar · Checking and approving of the final voyage results · Compile monthly P&L reports. · Capturing FFA and bunker swap trades and producing reports. · Train new staff and assist other staff with administrative procedures and Softmar utilisation. · Prepare, authorize and submit payment requests to the finance department for multi-million dollar parcels of grain. · Monitor accounts receivable and pursue payment of outstanding invoice. · Authorize and record Freight payments and laytime between receivers/shippers and Shipping department. · Send out a monthly cash flow forecast to the finance department · Prepare a profit and loss statement for each voyage, comparing the estimate costs with the final costs · Prepare freight recovery journals for the shipping profit per trade and vessel Show less



Plascon Packaging

• Admin Controller

  • 2010 - 2010

  Checking returned signed customer POD’s and Making out credit notes and GRV’S · Releasing tint orders · Invoicing orders ; Banking and COD recon’s · Arranging and following up on courier · Updating the WMS system · Compare audit trail to the statement, investigate and resolve discrepancies to ensure invoices are captured correctly · Quarterly Stock takes Checking returned signed customer POD’s and Making out credit notes and GRV’S · Releasing tint orders · Invoicing orders ; Banking and COD recon’s · Arranging and following up on courier · Updating the WMS system · Compare audit trail to the statement, investigate and resolve discrepancies to ensure invoices are captured correctly · Quarterly Stock takes



SAEL (South African Express Line) / Bollore Africa Logistics Group Member

• Transport Coordinator

  • 2007 - 2008

  .Handling of Container movement · Sending out tracking daily to shipping lines · Liaising with transporters and storage depots in order to meet vessel Sailing deadline · Daily checking and advising storage depots of changes in stock reports · Sorting out CTO's · Updating the systems on a daily basis · Checking and preparing Freight invoices for the client · Handling rate queries with the shipping line .Handling of Container movement · Sending out tracking daily to shipping lines · Liaising with transporters and storage depots in order to meet vessel Sailing deadline · Daily checking and advising storage depots of changes in stock reports · Sorting out CTO's · Updating the systems on a daily basis · Checking and preparing Freight invoices for the client · Handling rate queries with the shipping line



Rennies Distribution Services

• Administrator

  • 2006 - 2007

  . Inventory Management · Debtors And Creditors Control · Month End Income And Cost Accruals · Liaise With And Deal With Customers Queries · Monthly Man Hours of Personals · Cash Books- Recording Daily Cash Transactions · Administration Of Salaries Banking · Filing Of All Documentation · Data Capturing . Inventory Management · Debtors And Creditors Control · Month End Income And Cost Accruals · Liaise With And Deal With Customers Queries · Monthly Man Hours of Personals · Cash Books- Recording Daily Cash Transactions · Administration Of Salaries Banking · Filing Of All Documentation · Data Capturing