Experience

Progressive Technologies

• United States
• Telecommunications
• 1 - 100 Employee

• RMR Service Manager

  • Mar 2022 - Present



Rooftop Covenant Mission

• United States
• Research

• Missionary

  • May 2016 - Present



ADT Commercial

• United States
• Security and Investigations
• 700 & Above Employee

• Commercial Service Sales Representative

  • May 2021 - Feb 2022

  Responsible for all of the Arkansas District’s Life Safety and Security Inspection Databases. Maintained databases, scrubbed reports, interacted with service department managers, supervisors, and inspectors. Provided quoted repair work for inspection deficiency repairs and presented to customers. Worked closely with service management, sales team, and customers to provide service quotes to meet other service needs. Heavy interaction with customers.

• Commercial Service Supervisor

  • Jan 2020 - May 2021

  Essentially the same role and function with Direct supervision of technicians and inspectors, fiscal accountability, and intensified customer service and sales interaction.

• Service Administrator RMR Services

  • Nov 2019 - Jan 2020

  Managed Life Safety and Security Inspection customer relationships, inspection schedules, and deficiency repairs. Maintained Inspection Database, Repair Quotes and Reports for customers. Assisted in developing new business. Co-managed with Off-Site monitoring of Life Safety And Security Systems with Customer. Managed Inspection Teams within the company.



ArCom Systems

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Service Manager

  • Nov 2010 - May 2016