Experience

FC Advisory Ltd
• Ireland
• Hospitals and Health Care
• 1 - 100 Employee
• Executive Assistant

  • Apr 2023 - Present

Superbet
• Romania
• Entertainment Providers
• 500 - 600 Employee
• PA/EA

  • Apr 2019 - Mar 2023


RaboDirect Ireland

• Ireland
• Financial Services
• 1 - 100 Employee

• Team Lead

  • Dec 2006 - Aug 2018

  I worked my way up from a senior team member in the customer fulfillment centre to becoming team leader of the CFC and Back Office functions, with full responsibility for a team of eight staff. Also, fostered and maintained relationships with Investment and Pension Brokers and provided an outstanding level of service. Then in 2018, I worked on the project team which handled the full withdrawal of RaboDirect’s retail operations from the Irish marketplace which held deposits totalling €3 billion. Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Senior Team Member

  • Aug 2004 - Dec 2006

  • Running all month end invoices to bill other countries. • Balancing/Reconciling numerous general ledger accounts at the end of every month. • Manage staff in the absence of the team lead. • Preparing daily, weekly and monthly reports for management. • Resolving queries for Belgium from other countries. • Cover reception desk when required. • Running all month end invoices to bill other countries. • Balancing/Reconciling numerous general ledger accounts at the end of every month. • Manage staff in the absence of the team lead. • Preparing daily, weekly and monthly reports for management. • Resolving queries for Belgium from other countries. • Cover reception desk when required.



Ulster Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Service Officer

  • Aug 2001 - Aug 2004

  • As part of the vault I had two cashes to maintain and balance. I had to distribute cash to the tellers when required, order cash for the branch, prepare coin orders for customers also balance and fill the ATM machine. • As foreign cashier and cashier number one I was responsible for all bureau de change transactions, ordering all foreign cash and balancing the foreign cash accounts. Also, organising lunches and breaks for all tellers. • While on the accounts desk I dealt with customers face to face, opening new accounts and answering queries. Processing loan applications in the system and if successful lodge the funds to the customers account. Checking the general ledger accounts daily to ensure they balance and pass relevant entries when necessary. I was responsible for the distribution of branch emails, stopping cheques, returning standing orders and direct debits and handling any other account queries/problems that arise. Show less