Tracy Scott
Client Success Manager at TicketReturn- Claim this Profile
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Bio
Matt Millward
Since the day I started my professional career, Tracy has been there for me every step of the way. Whether it is a random question or complicated support issue, I feel like I end every conversation genuinely saying "You are the best!" During my entire tenure with the Charlotte Knights, Tracy has gone above and beyond to improve the scope of our ticket operation. She always puts her clients first and takes the time to develop a deeper understanding of their goals. Her ability to combine superior critical thinking with unconscious customer service ensures her clients are always at ease. Tracy is the definition of dependable and continues provide me the self-confidence needed to succeed.
Matt Millward
Since the day I started my professional career, Tracy has been there for me every step of the way. Whether it is a random question or complicated support issue, I feel like I end every conversation genuinely saying "You are the best!" During my entire tenure with the Charlotte Knights, Tracy has gone above and beyond to improve the scope of our ticket operation. She always puts her clients first and takes the time to develop a deeper understanding of their goals. Her ability to combine superior critical thinking with unconscious customer service ensures her clients are always at ease. Tracy is the definition of dependable and continues provide me the self-confidence needed to succeed.
Matt Millward
Since the day I started my professional career, Tracy has been there for me every step of the way. Whether it is a random question or complicated support issue, I feel like I end every conversation genuinely saying "You are the best!" During my entire tenure with the Charlotte Knights, Tracy has gone above and beyond to improve the scope of our ticket operation. She always puts her clients first and takes the time to develop a deeper understanding of their goals. Her ability to combine superior critical thinking with unconscious customer service ensures her clients are always at ease. Tracy is the definition of dependable and continues provide me the self-confidence needed to succeed.
Matt Millward
Since the day I started my professional career, Tracy has been there for me every step of the way. Whether it is a random question or complicated support issue, I feel like I end every conversation genuinely saying "You are the best!" During my entire tenure with the Charlotte Knights, Tracy has gone above and beyond to improve the scope of our ticket operation. She always puts her clients first and takes the time to develop a deeper understanding of their goals. Her ability to combine superior critical thinking with unconscious customer service ensures her clients are always at ease. Tracy is the definition of dependable and continues provide me the self-confidence needed to succeed.
Experience
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TicketReturn
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United States
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Software Development
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1 - 100 Employee
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Client Success Manager
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Dec 2021 - Present
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Client Support Rep
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Jul 2010 - Apr 2022
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Athletic Ticket Manager
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Jul 2006 - Jun 2009
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Ticket Office assistant - Athletics
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Jan 2005 - Jun 2006
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Western Carolina University
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United States
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Higher Education
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700 & Above Employee
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Media Relations Assistant
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Jan 2002 - Jan 2005
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Game Day Promos/Merch
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Mar 1999 - Sep 2002
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Education
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Western Carolina University
Sport and Fitness Administration/Management
Community
