Head, Application Implementation

• Jan 2021 - Present

Team Lead, Application Implementation

• Apr 2020 - Jan 2021

Switch Management Engineer

• Dec 2014 - Apr 2020

Setup of Financial Institutions on production and disaster recovery sites.Setup of MasterCard, VISA, Discover and CUP for Issuing and Acquiring processing on behalf of member banks for acquiring and issuing services .Setup of the EMV Chip Data Applications for Verve, MasterCard and VISA card productsATM Integration (Smart ATM and Cardless implementation)eSocket.POS (Installation and configurations)Realtime monitoring and report on the success rate of transactions on the switching serversCard production for Interswitch prepaid and micro finance banks debit cards for Verve, MasterCard card schemes.Integration of Interswitch to third party solutions Applications administrator for EMV chip data preparation solution for Verve, VISA and MasterCard card productsCPV for MasterCard, Visa member banks including personalization companiesEngage card schemes for transaction processing compliance, regular updates and release notesMonitor and ensure successful running of all operational jobsRun occasional/periodic database scripts to produce data/reports required by banksDegree of Best-Practice adherence on Staging and Live EnvironmentsDiagnose and resolve technical issues.Develop Technical documentation for all applications and services (FAQs, Known Errors, Support manuals etc.)Participation in providing training to customers as required

RF Engineer

• Mar 2011 - Dec 2014

RF planning and optimization Cell planning, preamble planning and permbase planning for WiMAX technology Cell planning, PCI planning, TA planning and PRACH planning for LTE technology Drive Test analysis and report preparation KPI monitoring and ensuring it achieves the required target Technical site survey and report preparation. Designing high impact PowerPoint presentation to show performance trend on the network Preparing daily and weekly reports Responsible for handling subscriber’s complaint issues and ensuring all issues are resolved within the scheduled timeline. Monitoring SBC on site and providing remote support Coverage prediction using U-NET Preparing and updating engineering parameter table.