Experience

Andre's Confiserie Suisse

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Retail Sales Specialist

  • Sep 2020 - Present

• Retail Sales Specialist

  • Sep 2020 - Present



Q39 Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant Server

  • Jun 2019 - Mar 2020

  Ensured guests of this award-winning championship BBQ restaurant had an outstanding dining experience by providing quality customer service by interacting with guests, taking food and beverage orders, serving food and drinks, and coordinating efforts with the Front of House team.Responsibilities included greeting guests so that they feel welcome and letting them know I was there to personally take care of them.Guiding guests through food and beverage selection, making recommendations I genuinely felt they would enjoy and answering questions.Taking food and beverage orders, accurately entering in POS, relaying information to kitchen and bar, and coordinated with Food Runners in a timely matter.Ensured guests were satisfied with their food and beverage selections and responded promptly and courteously to any requests.Maintained table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.Concluded guests’ dining experience following Q39 check closeout procedures, acknowledging choice of Q39, and inviting them to return.Prepared dining rooming and stations for service at the beginning of each shift, performed side work as assigned, kept service areas stocked and cleaned, and transitioned smoothly to the next server when a shift has concluded.Contributed effectively to the Front of the House team to ensure smooth and efficient operations and excellent guest experiences including filling in and assisting fellow servers, food runners, bussers, and bartenders as needed.



McCarthy Household

• Family Homemaker

  • 2008 - 2019

  Loving full-time parent and active school volunteer for Académie Lafayette Public French Immersion Charter School in KCMO. Loving full-time parent and active school volunteer for Académie Lafayette Public French Immersion Charter School in KCMO.



Various Dining Establishments

• Service & Host Positions

  • 1988 - 2008

  Intermittent positions providing outstanding client service with thorough knowledge of product offerings - gourmet food, spirits, wine pairings - with proven ability to increase sales and establish dedicated customer base from upscale dining to destination island locales.The Capital Grille, Kansas City, MOMcCormick & Schmick’s, Kansas City, MORoy’s Pacific Rim, Scottsdale, AZYia Yia’s Euro Bistro, Overland Park, KSHoulihan’s, 3 locations: Missouri, Arizona, CaliforniaPalm Passage Café, Charlotte Amalie, St. Thomas, VIBlackbeard’s Castle Hotel, Charlotte Amalie, St. Thomas, VI