Tracy M. James

Administrative Assistant/Records Clerk at Athens-Clarke County Police Department
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Contact Information
us****@****om
(386) 825-5501
Location
Athens, Georgia, United States, GE

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Administrative Assistant/Records Clerk
      • Jan 2020 - Present

    • Pre-Cert/Referral Coordinator
      • Oct 2013 - Dec 2019

      Obtain prior approvals for diagnostic testing, prescriptions/chemotherapy, hospital admission Review daily patient schedule, verify active insurance coverage; maintain/update insurance data Communicate clearly to physicians, insurance providers, hospitals, internal/external medical staff Set up mail order prescriptions with specialty pharmacies Compliance to HIPAA Privacy Rule Appeal denied prior approvals and negotiate prior authorization request changes Successful completion of prior approval - 96% of diagnostic testing; 90% of medications/chemotherapy Input/edit data for approved cases for billing claims; tracking and reporting data in spreadsheet Show less

    • Tenant Accounting Clerk (Accounts Receivable)
      • Oct 2007 - Jul 2013

      Received and applied approximately $2MM in rent and other charges to resident accounts annually Balanced and reconciled various methods of payments and prepared bank deposits Assisted in maintaining resident files and recordkeeping; scanned documents in electronic file system Prepared and distributed department calendar monthly Provided customer service and financial counseling residents; Relieved receptionist Compiled listing of community agencies for residents needing financial assistance Utilized ECS and YARDI database systems; Generated and analyzed reports of delinquent accounts Mailed over 150 correspondence to collect payment of delinquent account balances monthly Set up repayment agreements for retroactive rent and other charges on a need basis Received and applied payments for bad debt for former residents and logged receipt of payment Transferred balances; Set up escrow accounts; Monitored frequency of late payments Reviewed and finalized utilities for statement billing Trained student worker, temporary, and new staff Coordinated plans, maintained budget, increased funds by 60%, and collected over $2500 in donations for employee events Show less

Education

  • University of North Georgia - Mike Cottrell College of Business
    Master of Business Administration - MBA, Management and Marketing
    2022 - 2024
  • Athens Technical College
    Associate of Applied Technology (A.A.T), Computer Programming
    2001 - 2003
  • Mississippi State University
    Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences
    1989 - 1992
  • East Central Community College
    Associate of Arts (A.A.), General Studies
    1987 - 1989

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