Tracy Low

at NURSES Etc STAFFING
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Contact Information
us****@****om
(386) 825-5501
Location
San Antonio, Texas Metropolitan Area

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Experience

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
      • Jun 2020 - Present

      • Jun 2019 - Jun 2020

    • United States
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Accounting Specialist
      • Oct 2017 - Jan 2019

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Recruiting Coordinator
      • 2016 - Jun 2017

      The Recruiting Coordinator will serve as administrative support and work to contribute to the overall success by providing a high level of customer service to team members and candidates throughout the hiring process. Ideal candidates will be customer service, team-oriented, and willing to do what is necessary for an exceptional candidate experience showing careful attention to details. The Recruiting Coordinator will serve as administrative support and work to contribute to the overall success by providing a high level of customer service to team members and candidates throughout the hiring process. Ideal candidates will be customer service, team-oriented, and willing to do what is necessary for an exceptional candidate experience showing careful attention to details.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
      • Dec 2014 - Sep 2015

      Client - CiscoSubject Matter Expert (SME) for Engagement Coordinators with University Relations for CiscoPerforming data entry in recruiting and HR systems, confirming all required process steps are followed and documents are reviewed for new hiresReach out to recruiters if necessary regading the new hire's documentsReach out to new hire regarding the new hire paperwork including immigration forms and employment authorization statusManage background checks for the new hireUpdate Excel spreadsheet for daily productivityWorking in a team environment to ensure service dealines and quality expectations are met according to job aid and work instructionsNetwork with external and internal service delivery specialists to share best practices Show less

      • Apr 2014 - Dec 2014

      Client - AccentureProcess offer documents and background checks and all required paperwork for new hire's within the companyReach out to recruiters if necessary regarding the new hire's paperworkReceive, process, scan, and upload transcripts that were required from the candidate Update Excel spreadsheet for daily productivity

      • Oct 2013 - Mar 2014

      Facilitate process improvement and assist business owners in improving existing process performance through analysis, experiencec, and employee input in a project environmentBuild and deliver Operational/Delivery Excellence training and coach on business excellence principlesAssist organization in the creation, monitoring, measurement, and analysis of standardized processesProvide support/input to weekly and/or monthly Key Performance Indicator (KIP) reports and review in meetingsImplement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organizationCoach co-workers in their projects in making significant improvements to their processes and work productsDocument key recommendations in the project coaching and action planRecommend and assist/help implement strategies and actions to mitigate risks/solve issuesNetwork with external and internal service delivery specialist to share best practices Show less

      • Oct 2012 - Oct 2013

      Clients -Ally, Kimberly-Clark, Washington Gas, UnileverDelivered timely ad-hoc and standard operational reportsAssisted in designing insightful report views (Excel based, too-based, or dashboards)Delivered daily dashboards to leadership for the tax teams/update visual management toolResponsible for updating Master Process Inventory (MPI) and Local Work Insructions (LWIs) documents for the Tax and Payroll TeamsWorked with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between Accenture, vendor, and clientsDefined business and functional requirements to support tools used by customers Show less

      • Aug 2010 - Sep 2012

      Clients - Ally, Hawker Beechcraft, Washingtong GasPrinted weekly, bi-weekly,semi-monthly, monthly, and pension payroll checks and advice slipes for employees of the clients that we supportedReported for Playbook and created Local Work Instructions (LWI's)

      • May 2008 - Aug 2010

      Client - Capital OneUtilized payroll and employee data systems to research, answer questions and resolve errors on data feedsPrepared report and conduct reconciliations as requiredMaintained service level metrics based on client requirements and provide input for process improvements as well as assist in defining standards for new processes

      • Apr 2007 - May 2008

      Client - Capital OneResolved incoming service requests and advise client personnel according to client policies and directivesServed as liason between employees, record keepers, health care providers, and HR representatives to resolve benefits and payroll issues in the WQM software platform

Education

  • DeVry Institute of Technology - San Antonio, TX
    Some College - Business Administration, Business Administration and Management, General
    2007 - 2019

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