Telesales Supervisor

• Sep 2021 - Present

Big Brands at Low Prices Plumbworld was founded to provide quality bathroom products at prices everyone can afford. 21 years on we are still passionate about sourcing the very best products in the bathroom industry and ensuring that we are never beaten on price. We use sophisticated IT systems to monitor online prices every day to make sure that you never pay more than you need to. Our lowest price guarantee means that, in the very unlikely event, that you find someone offering the same product cheaper we will match it. Store Locations We can offer the lowest prices because we are an internet-only business, we don't have any showrooms or retail outlets. We do offer next day delivery and a hassle-free returns process, so why not take the plunge and join the nearly two million customers who have bought online with us since 1999. Show less

Branch Manager

• Nov 2019 - Dec 2021

Customer Relationship Consultant- level 3

• Sep 2018 - Dec 2019

Responsible for the day to day management of the community branch in Barnoldswick. Developing the team through observation and coaching and supporting them to deliver successful results and delivering a great customer experience.

Training and Development Manager

• 2018 - Jun 2018

Support Warehouse is a Business Partner of Hewlett Packard Enterprise, specialising in the sale of companies' support services - from proactive services for individual items of hardware to Services Contracts for entire IT estates. Support Warehouse is headquartered in the UK but operates in many countries around the world. We work with Hewlett Packard Enterprise in UK, France, Netherlands, Belgium, Denmark, Sweden, Austria, South Africa, Canada, and the USA.Back in the saddle as Training and Development Manager, I am continuing the designing and implementation of a bespoke training package including product, sales and systems training. Plus assessment and revision. Now tasked with building a 'training academy' across 'the Group' Show less

EMEA Sales Manager

• Jan 2017 - Jan 2018

Responsible for;> Sales team leadership & mentoring> Sales Forecasting> Reporting to directors> Recruitment > Monitoring and reporting on performance from a regional EMEA level down to individual account manager level.EMEA Countries managed include:Denmark, Sweden , Netherlands, Austria, Belgium, France, South Africa, UK & Ireland.

Sales Training & Development Manager

• Jan 2016 - Jan 2017

Support Warehousen is a Business Partner of Hewlett Packard Enterprise, specialising in the sale of companies' support services - from proactive services for individual items of hardware to Services Contracts for entire IT estates. Support Warehouse is headquartered in the UK but operates in many countries around the world. We work with Hewlett Packard Enterprise in UK, France, Netherlands, Belgium, Denmark, Sweden, Austria, South Africa, Canada, and the USA. As Training and Development Manager, I designed and implemented a bespoke training package including product, sales and systems training. Plus assessment and revision. Show less

Services Contract Specialist - Team Leader

• Feb 2015 - Dec 2016

Moving from the UK sales team into the role of Team Leader for the Support Warehouse Services Contracts Team, I worked closely with each account manager to create quotations for Hewlett Packard Enterprise contractual support.I also had direct responsibility for working with Hewlett Packard Enterprise and our distributor partners to ensure that service level agreements were met.

Sales and Account Manager

• Feb 2014 - Feb 2015

Working within the Uk telesales team selling Hewlett Packard Enterprise Support Services to IT managers of SME’s to large blue chip companies.

New Busniness Development & On-line Advertising Sales

• Aug 2012 - Feb 2014

New Business Development @ Yorkshire On-line Newspaper News and reviews from across the County. News sections include Business: Sci-Tech : Lifestyle: Arts: Jobs: Sport: Cars: Family: Food: Classified. New Business Development @ Yorkshire On-line Newspaper News and reviews from across the County. News sections include Business: Sci-Tech : Lifestyle: Arts: Jobs: Sport: Cars: Family: Food: Classified.

Group Advertising Manager

• Sep 2001 - Apr 2011

Responsible for key account handling, National accounts, Inserts & Sponsorship. Also Yorkshire Rural Awards Sponsorship Manager & Countryman National Awards Sponsorship Manager. Responsible for key account handling, National accounts, Inserts & Sponsorship. Also Yorkshire Rural Awards Sponsorship Manager & Countryman National Awards Sponsorship Manager.