Experience

Latitude Sports Clubs

• Health, Wellness & Fitness
• 1 - 100 Employee

• Member Accounts Administrator

  • Aug 2006 - Present

  Manage new memberships, billing changes, freezes and cancellationsCoordinate collections of delinquent accountsOversee monthly billingProcessing of invoices and final notices Manage new memberships, billing changes, freezes and cancellationsCoordinate collections of delinquent accountsOversee monthly billingProcessing of invoices and final notices



Latitude Sports Club

• Health, Wellness & Fitness
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2003 - Present

  Responsible for greeting members and answering phone inquiriesAddress billing and membership issuesComplete change forms and registration forms for various programs Processing of member payments Responsible for greeting members and answering phone inquiriesAddress billing and membership issuesComplete change forms and registration forms for various programs Processing of member payments



AdvantEdge Healthcare Solutions

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Internship

  • Aug 2015 - Aug 2015

  60 hour internship in a Medical Billing company. Overview of Medical Billing including payments, charges and refunds, account receivable, depositing, and customer care departments. 60 hour internship in a Medical Billing company. Overview of Medical Billing including payments, charges and refunds, account receivable, depositing, and customer care departments.



Elliot Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Internship

  • Jun 2015 - Jun 2015

  60 hour internship in the Medical Records Department. Duties included scanning and indexing impatient and historical records and processing Release of Information request. 60 hour internship in the Medical Records Department. Duties included scanning and indexing impatient and historical records and processing Release of Information request.



American Express Travel Services

• Egypt
• Travel Arrangements
• 100 - 200 Employee

• Office Coordinator

  • Jan 1998 - Dec 2001

  Managed a 4 person travel agency officeResponsible for all office accounting and reports, scheduling hours, conducting office meetingsCoaching and conducting monthly/quarterly reviews of travel counselors in the officeResponsible for resolving customer complaints or problemsProvide computer and product training to travel counselors Managed a 4 person travel agency officeResponsible for all office accounting and reports, scheduling hours, conducting office meetingsCoaching and conducting monthly/quarterly reviews of travel counselors in the officeResponsible for resolving customer complaints or problemsProvide computer and product training to travel counselors