Tracy Lam
Key Account Manager at Lufthansa Technik Component Services Asia Pacific- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
0
/5.0 / Based on 0 ratingsFilter reviews by:
Experience
-
Lufthansa Technik Component Services Asia Pacific
-
Hong Kong
-
Airlines and Aviation
-
1 - 100 Employee
-
Key Account Manager
-
Apr 2018 - Present
Role and responsibility:• Develop strategy, performance objectives and action plans in achieving business targets.• Be the strategic business parter to Key Clients and build strong relationship.• Conduct contract negotiation and conflict management.• Full responsible for financial performance for the assigned accounts.• Constantly build up revenue, customer relationship and performance growth.• Closely work with internal functional teams involved in sales and fulfilment (i.e. Engineering, Supply chain management, Financial controlling, etc.) to close performance gaps.• Host Contract Performance and Review Meeting with Customers and Top Management.
-
-
-
HAECO Inventory Technical Management Ltd
-
Airlines/Aviation
-
Head of Section (Asset Management and Trading)
-
2017 - Apr 2018
Role & Responsibility:• Oversee, lead and coach a team of subordinates, continuously developing their capabilities and skill set for asset acquisition, trading, sales and disposal• Inventory acquisition, disposal and other means of utilisation• Generate revenue and maximize asset turnover from existing inventory through providing component loan, exchange, consignment and sales support to Airline Operators and MROs• Key company representative of IATP Conference• Maintain, develop and build supplier base, relationship management of external partners, suppliers and trade entities • Manage Account Receivable and PayableAccomplishment: • Achieve targets (Loan Income, Borrow Cost, Capital Expenditure & Savings)• Component trading solutions for Surplus Inventory – consignment (from issuing RFP, RFP evaluation, contract negotiation to implementation) • Revamp AOG support service - Joint Improvement Plan with HAECO Group AOG Desk• Collaboration initiatives with HAECO Airframe Service (AFS) to create synergy to expand customer base and explore business opportunities
-
-
-
-
Officer (Customer Support)
-
Jul 2013 - 2016
Role & Responsibility:• Develop strategy and fully accountable for Component Loan, Exchange and Borrow Accounts• Manage IATP G, M, Q, T Pools on behalf of Cathay Pacific Airways for the contracted PNs• Contract negotiation with customers in regards to commercial and legal terms• Oversee, lead and coach subordinates, continuously developing their capabilities and skill set for component support • Represent at IATP conference and exhibitions• Manage Account Receivable Accomplishment: • Achieve and exceed targets (Loan Income and Borrow Cost)• Revamp Loan & Exchange Policy and Strategy
-
-
-
HAECO
-
Hong Kong
-
Airlines and Aviation
-
700 & Above Employee
-
Trainee Officer
-
Jul 2012 - Jun 2013
Secondment in Cathay Pacific Airways (7 months) covering Inventory Operation Department and Engineering Department
-
-
Graduate Trainee
-
Jul 2011 - Jun 2012
-
-
-
le desiré
-
France
-
Restaurants
-
Team Leader of Sales
-
Jun 2010 - Apr 2011
• Achieve monthly sales target assigned by Headquarter• Provide training and briefing to the team• Develop sales strategy and promotion campaign • Achieve monthly sales target assigned by Headquarter• Provide training and briefing to the team• Develop sales strategy and promotion campaign
-
-
Education
-
The Hong Kong Polytechnic University
Master’s Degree, Master of Science in Global Supply Chain Management -
Monash University
Bachelor’s Degree, Bachelor of Commerce (Accounting and Finance)