Experience

Intermountain

• United States
• Mental Health Care
• 1 - 100 Employee

• Director Of Information Technology

  • May 2021 - Present

  Helena, Montana, United States In this role, I have been instrumental in managing and expanding my IT department by transforming a team of two into a high-performance group of five individuals, ensuring zero turnovers. It is my duty to manage and lead all aspects of office resources in over 20 schools. Furthermore, I introduced external subject matter experts (SMEs) to enhance the skill sets of our team members, with a keen focus on individual growth and development. Key Contributions: • Achieved 90% coverage of… Show more In this role, I have been instrumental in managing and expanding my IT department by transforming a team of two into a high-performance group of five individuals, ensuring zero turnovers. It is my duty to manage and lead all aspects of office resources in over 20 schools. Furthermore, I introduced external subject matter experts (SMEs) to enhance the skill sets of our team members, with a keen focus on individual growth and development. Key Contributions: • Achieved 90% coverage of internet services and saved connectivity expenditures by $24K through the acquisition of federal E-Rate funding. • Acquired grant funding of over $100K to facilitate hardware lifecycle replacement and introduce new technology for the education department, including Chromebooks, Smartboards, and educational software. • Revamped physical network infrastructure by supporting documentation and effectively doubling point-to-point location bandwidth while ensuring data security and integrity.

• Network Engineer

  • May 2019 - May 2021

  Helena MT



Van's Markets

• IT Administrator

  • Apr 1999 - Present

  During this role, I excelled at managing and maintaining the internet/intranet infrastructure, encompassing web, remote access, database, and mail servers, as well as telephone systems, for eight grocery stores located across six cities in Montana. I also developed and implemented efficient backup and recovery plans, guaranteeing the smooth execution of nightly routines and swift resolution of any potential issues. By cultivating strong relationships with vendors, I assessed and… Show more During this role, I excelled at managing and maintaining the internet/intranet infrastructure, encompassing web, remote access, database, and mail servers, as well as telephone systems, for eight grocery stores located across six cities in Montana. I also developed and implemented efficient backup and recovery plans, guaranteeing the smooth execution of nightly routines and swift resolution of any potential issues. By cultivating strong relationships with vendors, I assessed and implemented cutting-edge software and hardware solutions to align with evolving industry practices and workflows. Oversaw and maintained patch management for servers and workstations to ensure systems remained up-to-date and secure. Additionally, I managed patch for servers and workstations to ensure that systems remained up-to-date and secure. Key Contributions: • Leveraged leadership skills to manage and train technical staff at each store location. • Built testing protocols and procedures for various systems, including proprietary customized item movement database, KRONOS, and multiple accounting platforms. • Improved loss prevention and recovered substantial monetary losses by installing, configuring, and maintaining security/ surveillance systems. Show less