Tracy Kessner
Vice President of Business Operations at Avivid Water Technology LLC- Claim this Profile
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Bio
Experience
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Avivid Water Technology LLC
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United States
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Environmental Services
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1 - 100 Employee
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Vice President of Business Operations
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Aug 2018 - 5 years 5 months
Longmont, CO • Develop strategic plans, policies, and business procedures to bring about Avivid’s success in cleaning industrial wastewater while maintaining a customer-centric focus. • Collaborate with 3-5 team members to draft proposal responses, statements of work, business contracts, project budgets, and business analysis reports. • Conduct strategic market research, create marketing material for company website, social networks, grants, industry challenges, and all investor and customer… Show more • Develop strategic plans, policies, and business procedures to bring about Avivid’s success in cleaning industrial wastewater while maintaining a customer-centric focus. • Collaborate with 3-5 team members to draft proposal responses, statements of work, business contracts, project budgets, and business analysis reports. • Conduct strategic market research, create marketing material for company website, social networks, grants, industry challenges, and all investor and customer presentations. • Develop and cultivate customer and vendor relationships using high touch methods, strong communication skills, and regular follow-up. • Increase company outreach to potential clients, investors, and/or strategic partners in desired market sectors. ◦ Pitched at the 2021 San Juan Mining and Reclamation Conference, represented Avivid at the 2019 Offshore Technology Conference, and attended dozens of networking events. • Develop and implement business controls, prepare legal and financial documents, and function as key point of contact for investor communications. ◦ Manage all aspects of company crowdfunding campaign; collaborate with financial, legal, and marketing teams to create a compelling fundraising story and materials. • Craft detailed project plans, manage project tasks and schedules, and delegate work assignments. ◦ Implemented use of Asana project management tool to streamline project management and create task accountability. • Increase experimental repeatability and accuracy via standardization of process workflow. ◦ Project field work: West Virginia oil & gas pilot, 2019 Avivid Water Technology's revolutionary water purification technology, TurboCoag®, economically treats water contaminated with emulsified oils, heavy metals, suspended solids, and microorganisms. This process decontaminates water effectively, uses less energy, and produces less waste than current chemical methods and can be used in a variety of industries.
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Director of Business Operations
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Aug 2018 - Feb 2019
Longmont, Colorado • Directed daily business operations, developed process and procedures, and managed key projects for this late-stage startup wastewater treatment company. • Managed marketing outreach via website, professional social networks, presentation and brochure development. • Developed and maintained customer relationships using high touch methods. • Developed vision and mission statements reflecting company ideals and goals.
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Southern Plains Land Trust
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United States
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Environmental Services
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1 - 100 Employee
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President of The Board of Directors
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Mar 2017 - May 2023
Lamar, Colorado, United States • Lead 9-woman board of directors to execute the mission of the 65,000+ acre Southern Plains Land Trust (SPLT) to expand the shortgrass prairie under its protection via in-fee ownership. ◦ Increased land under protection by 39,980 acres from 2017 to 2022, with 84% as in-fee ownership. • Partner with executive director to develop annual goals, track progress, and perform annual reviews for this rapidly growing, woman-led organization. • Develop strategic plans, donor engagement process,… Show more • Lead 9-woman board of directors to execute the mission of the 65,000+ acre Southern Plains Land Trust (SPLT) to expand the shortgrass prairie under its protection via in-fee ownership. ◦ Increased land under protection by 39,980 acres from 2017 to 2022, with 84% as in-fee ownership. • Partner with executive director to develop annual goals, track progress, and perform annual reviews for this rapidly growing, woman-led organization. • Develop strategic plans, donor engagement process, and touch-point plans to increase donor satisfaction, improve board fundraising skills, and expand organizational fundraising capacity. • Train and support learning opportunities for board members, ensuring SPLT adheres to organizational by-laws and meets all annual fiduciary, strategic, and programmatic goals. • Solicit, interview, and enlist new board members prepared to engage in donor and public outreach, fundraising efforts, volunteer coordination, and programmatic events. • Coordinate, schedule, and supervise 2-12 volunteers at annual fundraising and tabling events. • Promote SPLT’s mission via public outreach, education, and fundraising events. • Develop processes and procedures (Non-native Animal Policy, Board Member Onboarding Procedures, Executive Director Annual Review Process, etc.) to improve organizational functionality and facilitate progressive organizational change to support the Land Trust Alliance accreditation process.
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Secretary Board of Directors
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Sep 2015 - Mar 2017
Centennial, Colorado, United States • Developed processes and procedures to improve organizational functionality, facilitated progressive organizational change to support Land Trust Alliance accreditation process. • Represented SPLT at fundraising, tabling, and public outreach events in Colorado. • Directed, scheduled, and supervised volunteers at annual events.
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Owner
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May 1999 - Sep 2015
Louisville, Colorado Commercial photography company provided business, wedding, and family portraiture. Coordinated personal and business photo shoots for clients, on location.
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Co-Founder and CEO
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Jun 2006 - Dec 2008
Boulder, Colorado Developed local startup organic farm producing vegetables, starter plants, and drought tolerant perennials for sale at the Boulder Farmers Market. Designed, managed, and implemented grow operations, sales and marketing initiatives. ◦ Graduate of New Farmer program, 2006 ◦ Farm Mentor: Anne Cure of Cure Organic Farms
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Sun Microsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Operations Manager
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Sep 2003 - Nov 2004
Broomfield, CO • Managed cross-organizational projects, including Reduction In Force (RIF) activities and metrics data capture and analysis in support of the CTS Director. • Managed CSS Mozilla Transition project team, supporting migration to standard browser. • Created a standardized report protocol for VP operations reviews. • Maintained IT Planner tool to reflect changes made to the organization prior to- and post- RIF activities. • Built an effective cross-organizational team to gather and… Show more • Managed cross-organizational projects, including Reduction In Force (RIF) activities and metrics data capture and analysis in support of the CTS Director. • Managed CSS Mozilla Transition project team, supporting migration to standard browser. • Created a standardized report protocol for VP operations reviews. • Maintained IT Planner tool to reflect changes made to the organization prior to- and post- RIF activities. • Built an effective cross-organizational team to gather and report key metrics to Director and VP. • Created business processes to optimize work efforts based on defined organizational goals. -- Completed SunSigma Green Belt training, June 2004.
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Project Manager
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Dec 2000 - Sep 2003
Broomfield, CO • Managed multiple concurrent releases of internal identity service management platforms for the Infrastructure Services development team. • Analyzed project needs, broke projects down into individual tasks, identified and assigned key personnel, and sequenced tasks to meet deadlines. • Maintained multiple application web sites housing the latest user and process documentation. • Served as key communication interface between development, management, customers, and release management… Show more • Managed multiple concurrent releases of internal identity service management platforms for the Infrastructure Services development team. • Analyzed project needs, broke projects down into individual tasks, identified and assigned key personnel, and sequenced tasks to meet deadlines. • Maintained multiple application web sites housing the latest user and process documentation. • Served as key communication interface between development, management, customers, and release management teams. • Demonstrated ability to maintain grace under pressure and meet deadlines in fast-paced, ever-changing environment. -- Recipient of the Sun IT Services Excellence Award, 2003
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Lead/Training Administrator
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Dec 1998 - Aug 2000
Boulder, CO • Developed and executed the education training plan for Tivoli Service Desk (TSD), the support tool deployed to IBM Account Service Delivery Centers. • Coordinated the company-wide rollout to over 1000 agents participating in the Canadian pilot, and the subsequent rollout to North America, Latin America, Europe and Asia Pacific. • Developed standardized course material and end user documentation for TSD. Teamed with Customer Service University to implement a standardized on-line training… Show more • Developed and executed the education training plan for Tivoli Service Desk (TSD), the support tool deployed to IBM Account Service Delivery Centers. • Coordinated the company-wide rollout to over 1000 agents participating in the Canadian pilot, and the subsequent rollout to North America, Latin America, Europe and Asia Pacific. • Developed standardized course material and end user documentation for TSD. Teamed with Customer Service University to implement a standardized on-line training course for IBM Customer Service Center agents worldwide. -- Successfully transitioned all agents to TSD on schedule: Canada 1998; US 1999; Latin America, Asia Pacific, and Europe 2000.
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Education Coordinator/Project Lead
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Sep 1996 - Dec 1998
Boulder, CO • Provided education, customized training material, developed course scheduling, skills management and tracking across 100-person IBM internal help desk organization. • Trained help desk and support personnel on the use of Data Processing Umbrella (DPU), a call management system for helpdesk call tracking. • Developed the First Call Resolution Training program which increased the first-time fix rate by 30%. ◦ Leadership Excellence Program - 1997 ◦ Project Management Fundamentals… Show more • Provided education, customized training material, developed course scheduling, skills management and tracking across 100-person IBM internal help desk organization. • Trained help desk and support personnel on the use of Data Processing Umbrella (DPU), a call management system for helpdesk call tracking. • Developed the First Call Resolution Training program which increased the first-time fix rate by 30%. ◦ Leadership Excellence Program - 1997 ◦ Project Management Fundamentals Program - 1997
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Education
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University of Colorado Boulder
Masters of the Environment, Environmental Policy -
Colorado State University
Bachelor of Science, Equine Science