Tracy Kennedy
Account Manager at Magnet Harlequin- Claim this Profile
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Bio
Experience
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Magnet Harlequin
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United Kingdom
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Media Production
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1 - 100 Employee
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Account Manager
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Jul 2021 - Present
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Jupiter Prestige Group
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United Kingdom
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Design Services
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1 - 100 Employee
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Account Manager
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Jun 2016 - Jul 2021
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Account Manager
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Jul 2014 - Jun 2016
The Account Manager role is based on site with the Client at their Coventry offices.This role was a step-up from Senior Project Manager as a direct liaision with the Client to ensure JPG as a business were meeting all the Client's needs. The Account Manager is also responsible for managing the team and ensuring all SLA's are met - working with the Studio and the onsite team to ensure all Client expectations are met on a daily basis.
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Senior Project Manager
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Nov 2013 - Jul 2014
The role of Senior Project Manager added a level of responsibility to the Project Manager role. The Senior Project Manager worked closely with the Account Director in reporting, managing client expectations as well as mentoring the rest of the team.
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Project Manager
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Feb 2013 - Nov 2013
I work on site with the Client in their main offices near Coventry. My main responsibilities as a project manager was to ensure the packaging process was managed end to end with as little errors as possible and as close to the Critical Path as possible.I worked on many projects with a high volume of artworks and had to ensure all were processed accurately and on time as well as chasing the Client for any missing information and chase for artwork approvals.
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Imagelinx
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United Kingdom
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IT Services and IT Consulting
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Account Manager
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Jun 2006 - Aug 2012
Worked on Procter & Gamble account for 6 years primarily hair colourants.In my time with Imagelinx I particpated in training with P&G to become an consultant Artwork Planner for P&G. This enabled me to set-up projects and manage them on behalf of P&G. Worked on Procter & Gamble account for 6 years primarily hair colourants.In my time with Imagelinx I particpated in training with P&G to become an consultant Artwork Planner for P&G. This enabled me to set-up projects and manage them on behalf of P&G.
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Customer Service Executive
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Oct 2002 - Mar 2006
Accounts worked on: Johnson &Johnson Accounts worked on: Johnson &Johnson
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Education
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Coventry University
Communication, Authoring & Design, Graphic Design -
Solihull Sixth Form College
GNVQ Media & Communication, Communication and Media Studies