Experience

We Care Group

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Operations

  • Jun 2021 - Present



Orchard Care Homes

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Director Of Operations

  • Aug 2020 - May 2021



Community Integrated Care

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Director Of Operations

  • Mar 2019 - Jun 2020



Advinia Health Care

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Project Manager

  • Sep 2018 - Mar 2019



WCS Care

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Interim Healthcare Operations Director

  • Jan 2018 - Aug 2018



Orchard Care Homes

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Director Of Operations

  • Mar 2017 - Jan 2018

  Operational responsibility for 66 care homes across the North of England. Working with a fabulous team to enhance the quality of life for all our residents. Operational responsibility for 66 care homes across the North of England. Working with a fabulous team to enhance the quality of life for all our residents.



HC-One

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Operations Director

  • Apr 2008 - Feb 2017

  Reporting directly to the Managing Director Tracy has overall responsibility for a portfolio of homes with an income of £80 millionAssisting a new business to develop and be recognised in this challenging sector. Commercial awareness and understanding of key stakeholders with financial responsibility for the income generation and cost management controls. Ensuring the delivery of financial/business targets seeking to exceed performanceFully aware of the legislation governing the care environment; with responsibility to ensure we comply with the Health and Safety at Work Act for all our staff, service users and visitors to our Homes. Develop existing and new business, Tracy has commissioned new businesses and also made variations in care provision to meet the needs of the local demand. Marketing the homes to enhance occupancy levels is a priority, whilst ensuring the delivery of quality care for all who reside in the homes maintaining dignity in care, exceeding the average weekly fee. Negotiation and influencing skills are key to delivery of my targets using innovative problem solving solutions to achieve my goals, through strong leadership and clear decision making. Show less

• Operations Director

  • Apr 2008 - Feb 2017