Experience

MC APP Luxembourg

• Luxembourg
• Software Development
• 1 - 100 Employee

• Customer success agent

  • Oct 2020 - Present

  Make customers successful by providing them with training, coaching and support Perform product demonstrations to customers and prospects Respond to customer questions and analyse their problems Make customers successful by providing them with training, coaching and support Perform product demonstrations to customers and prospects Respond to customer questions and analyse their problems



Paris City Vision

• France
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Sales

  • Mar 2018 - Oct 2018

  Reached the revenue and profit targets. Handled unforeseen problems and complaints. Used promotional techniques to sell itinerary tour packages. Reached the revenue and profit targets. Handled unforeseen problems and complaints. Used promotional techniques to sell itinerary tour packages.



Zaixing Electronics Shenzhen Co Ltd

• China

• Sales Representative

  • Apr 2016 - Dec 2017

  Managed the relationship with the clients and initial related department. Developed a detailed project plan to track progress. Cost coverage management. Participated in the product meeting with oversea colleagues. Managed the relationship with the clients and initial related department. Developed a detailed project plan to track progress. Cost coverage management. Participated in the product meeting with oversea colleagues.



CHERNG JI INDUSTRIAL CO., LTD

• Sales Assistant

  • Feb 2015 - Feb 2016

  Responded to customer needs and requirements with appropriate solution. Agreed sales, prices, contracts and payment. Kept in contact with existing customers by telephone and by E-mail. Responded to customer needs and requirements with appropriate solution. Agreed sales, prices, contracts and payment. Kept in contact with existing customers by telephone and by E-mail.



Cedar Point Amusement Park

• United States
• Entertainment Providers
• 400 - 500 Employee

• PARK ATTENDANT

  • Jun 2014 - Oct 2014

  Provided information about facilities, entertainment options, and rules and regulations. Sold tickets and collect fees from customers. Provided information about facilities, entertainment options, and rules and regulations. Sold tickets and collect fees from customers.