Tracy Jahnke

Customer Service Contractor at Mentor 4
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US

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Experience

  • Mentor 4
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Customer Service Contractor
      • Jan 2004 - Present

      contractor for AT&T Wireless contractor for AT&T Wireless

  • Best Buy
    • Retail
    • 700 & Above Employee
    • Customer Service Rep
      • Sep 2008 - Oct 2009

      Consumer Relations- To Assist customers with issues and questions and make empowerment decisions to resolve the situation, answer general questions, and act as support for stores’ and service centers. Also did data analysis for a project Bridge and attend a Lean Six Sigma White Belt Training Consumer Relations- To Assist customers with issues and questions and make empowerment decisions to resolve the situation, answer general questions, and act as support for stores’ and service centers. Also did data analysis for a project Bridge and attend a Lean Six Sigma White Belt Training

  • CenturyLink
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service and Sales Consultant
      • Sep 2007 - May 2008

      Service and Sales Small Business- To address small business client’s billing and service issues and resolve situation and determine the best service for them to grow and maintain their business for total communication needs Service and Sales Small Business- To address small business client’s billing and service issues and resolve situation and determine the best service for them to grow and maintain their business for total communication needs

  • AT&T
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Rep
      • Jul 2005 - Jul 2006

      National Business Ordering- To assist business clients with set up, activation, sales, billing, and troubleshooting their Mobil device. National Business Ordering- To assist business clients with set up, activation, sales, billing, and troubleshooting their Mobil device.

  • Gunderson Lutheran Hospital
    • Central Service Technician
      • Mar 2003 - Oct 2003

      Clean, sterilize, and distribution of medical equipment. Clean, sterilize, and distribution of medical equipment.

Education

  • Western Wisconsin Technical College
    Certificate, Central Service Practices
    2002 - 2003

Community

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