Tracy Houben
Administrative Support Professional at Alberta College Of Social Workers- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Basic and Advanced Excel training at the University of Alberta
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Experience
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Alberta College Of Social Workers
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Administrative Support Professional
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Aug 2014 - Present
Customer ServiceAnswer phonesfilingdata entryincoming and outgoing emails,faxing greeting and assisting visitorscreating and maintaining spreadsheets- Excelassisting members with new online registration systemordering office suppliesassisting/supporting other staff where needed Customer ServiceAnswer phonesfilingdata entryincoming and outgoing emails,faxing greeting and assisting visitorscreating and maintaining spreadsheets- Excelassisting members with new online registration systemordering office suppliesassisting/supporting other staff where needed
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Hire Success Staffing
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Government Administration
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Administrative Assistant/ Receptionist
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Feb 2014 - Aug 2014
Currently doing Temporary Assignments with various companies and positions where available, most recently as a Receptionist/ Office Assistant which includes answering phones, greeting customers, creating estimates and invoices in Quicken Books program, other data entry, filing, faxing and copying etc. Currently doing Temporary Assignments with various companies and positions where available, most recently as a Receptionist/ Office Assistant which includes answering phones, greeting customers, creating estimates and invoices in Quicken Books program, other data entry, filing, faxing and copying etc.
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Rescom Inc
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United States
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1 - 100 Employee
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Receptionist A/P Clerk/Junior Project Assistant
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Jun 2013 - Oct 2013
- Data entry, answer phones, reconciling statements, processing invoices, preparing paperwork for processing.- Assisting project managers, site managers and project assistants with whatever paperwork needed including but no excluding processing purchase orders, scanning and sending documents, creating spreadsheets.- Created Operation and Maintenance Manuals and other documents.- Orders all the office supplies, filing, scanning, emailing & faxing documents, etc. - Data entry, answer phones, reconciling statements, processing invoices, preparing paperwork for processing.- Assisting project managers, site managers and project assistants with whatever paperwork needed including but no excluding processing purchase orders, scanning and sending documents, creating spreadsheets.- Created Operation and Maintenance Manuals and other documents.- Orders all the office supplies, filing, scanning, emailing & faxing documents, etc.
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Value Drug Mart
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Canada
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Retail Pharmacies
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1 - 100 Employee
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Receptionist
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Apr 2006 - Jun 2013
Started as the Receiving Receptionist for 2 ½ years then moved up to main receptionist. Arranged appointments for the delivery of freight Signed off truck drivers and couriers. Shipped and received freight. Responsible for handling of all receiving paperwork and issues with other departments. Once I moved up to the main Reception I was responsible for answering 15 + lines, screening and directing calls to the other staff (120+employees). Greeted, signed in and notified the appropriate person for all visitors. Sorted and distributed incoming and outgoing mail (including couriers). Also did some filing. Created spreadsheets as well as data entry, and some accounting. Assisted other departments such as Value Invest, Accounting, Merchandising, Marketing, Store Operations, Point of Sale Support and I.T. Cross-trained in Retail Support and the Printroom. Managed emails and responsible for distributing incoming faxes. Assisted callers with questions they had or directed them to the appropriate person/department to assist them. Volunteered to assist with the annual Spring Buying Show every year. Provided a secure friendly environment.
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Education
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2002 - 2002
CDI College Edmonton
Diploma, Business Computer Specialist Program -
1984 - 1989
Kindersley Composite High School
High School Diploma
Community
