Tracy Higgins

Senior Application Support Analyst at The Education Space
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Location
London, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Senior Application Support Analyst
      • Apr 2017 - Present

      Preparing and presenting training to school staff in the use of Capita SIMS.net, SIMS Personnel, SIMS FMS, Access Group HCSS, Bromcom MIS, PS Financials and RM Integris MIS. Frontline help desk duties, supporting school staff remotely in the use of the above software and budget preparation. Visits to schools on a consultancy basis training staff in the use of various SIMS modules, budget preparation, troubleshooting MIS issues and suggesting ways to improve school efficiency. Working closely with L.A. Schools' Finance Team to ensure that schools are advised appropriately. Business Change Champion, working to assist NPW with the changes and challenges the current period of transformation brings.

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Advisor for School Admin & Finance systems
      • Apr 2016 - Apr 2017

      Training and supporting school staff in the use of MIS systems with a focus on finance and personnel, in particular: Capita SIMS.net, FMS, P7 and Access Group HCSS Training and supporting school staff in the use of MIS systems with a focus on finance and personnel, in particular: Capita SIMS.net, FMS, P7 and Access Group HCSS

    • Specialist Leader in Education; School Business Management
      • 2015 - Apr 2016

      Supporting/coaching external school leadership staff in areas of school business management. Supporting/coaching external school leadership staff in areas of school business management.

    • Education Management
    • 1 - 100 Employee
    • School Operations Manager
      • Nov 2012 - Apr 2016

      Active member of Senior Leadership Team, budget preparation and monitoring, management of all administrative areas, premises management, health and safety coordinator, management of support staff sickness absence procedure. Administered Teaching School finances, course bookings and hospitality. Active member of Senior Leadership Team, budget preparation and monitoring, management of all administrative areas, premises management, health and safety coordinator, management of support staff sickness absence procedure. Administered Teaching School finances, course bookings and hospitality.

    • United Kingdom
    • Primary and Secondary Education
    • 1 - 100 Employee
    • School Business Manager
      • Oct 2006 - Oct 2012

      Budget preparation and monitoring, health and safety coordinator, premises management. Experienced in the use and application of Capita SIMS.net, SIMS Personnel and SIMS FMS, HCSS, Microsoft Office. Budget preparation and monitoring, health and safety coordinator, premises management. Experienced in the use and application of Capita SIMS.net, SIMS Personnel and SIMS FMS, HCSS, Microsoft Office.

    • Office Manager
      • May 2005 - Oct 2006

      Managed front office and staff, budget preparation and management using SIMS FMS, preparation and monitoring of school recovery plan, maintenance of Capita SIMS Personnel database, school census Managed front office and staff, budget preparation and management using SIMS FMS, preparation and monitoring of school recovery plan, maintenance of Capita SIMS Personnel database, school census

    • Office Manager
      • Jun 1994 - May 2005

      Managed front office and staff, budget preparation and management, health and safety coordinator, premises management. Experienced in use of Capita SIMS FMS, Personnel, SIMS.net, HCSS. Managed front office and staff, budget preparation and management, health and safety coordinator, premises management. Experienced in use of Capita SIMS FMS, Personnel, SIMS.net, HCSS.

    • Property Enquiries Manager
      • Jan 1988 - Sep 1991

      Managed database of property and development enquiries. Liaised with prospective property developers, buyers and estate agents. Prepared sales brochures for new residential developments, undertook tours of the Docklands area for prospective developers, prepared and delivered presentations to prospective property developers, buyers and estate agents

    • Finance Officer
      • 1983 - 1990

      Prepared payroll data, bank reconciliation, petty cash.

Education

  • The Manchester Metropolitan University
    L4 Certificate in School Business Management /International Diploma in Administrative Management, School Business Management
    2004 - 2005
  • City and Islington College
    NEBSM School Secretaries and Administrators Course, School Administration
    1997 - 1997
  • Anglia Polytechnic University
    L4 Certificate of Higher Education in Learning, Technology and Research: Ultraversity, School Administration Management
    2003 - 2005
  • Anglia Ruskin University
    L5 Diploma in School Business Management/Advanced Diploma in Administrative Management, School Business Management
    2005 - 2007

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