Experience

Healthbridge Chiropractic
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Front Desk Associate

  • Jan 2023 - Present


Tracy's Cookie Jar

• Owner

  • Dec 2008 - Present

  Tracy's Cookie Jar bakes up homemade cookies, in unique varieties. Her cookies are made-to-order, Kosher and nut-free. She will ship within the US. Tracy's Cookie Jar bakes up homemade cookies, in unique varieties. Her cookies are made-to-order, Kosher and nut-free. She will ship within the US.



Elkins Park Physical Therapy

• United States
• Medical Practices
• 1 - 100 Employee

• Office Manager

  • Mar 2018 - Jan 2023

  -Front desk and reception duties, including taking patient payments, explaining insurances, scheduling patients, answering phones, working with doctors and insurance companies. -New patient intake, using online tools to verify insurances, speaking with Workers Comp companies and auto insurances -Making sure all patient files in EMR system are organized, consistent and up-to-date. -Assisted in recruitment of a PR firm for a large-scale video marketing project and dispersed the final product to the community. -Using Constant Contact, engage patients to leave clinic positive Google reviews (approximately 40 five-star reviews at present). -Coordinate and attend speaking engagements, fairs and community events to promote the clinic. -Assist clinic owner with hiring of all new employees (approximately 15, to date) by posting ads, monitoring resume submissions, coordinating and conducting interviews and onboarding. -Research, vet and negotiate contracts with all vendors for equipment, rentals, cleaning, repair, etc. -Track all clinic expenditures and report to several accountants. -Focus on patient retention by tracking patients that may have fallen off our radar and check in with them to make sure they are doing well and to get them back into the office. When patients fall ill, have surgeries or family emergencies, follow up with check-in calls, cards, etc Show less



Congregation Adath Jeshurun

• United States
• Religious Institutions
• 1 - 100 Employee

• Administrative Assistant

  • May 2015 - Mar 2018

  ▪ Kept Rabbi’s calendar and scheduled meetings. Tracked Bar and Bar Mitzvah students and booked blocks of time for them to study with Rabbi ▪ Responsible for incoming donations — recording in newsletter, sending out acknowledgements to recipients and entering money into accounting system (Chaverware) ▪ Gathered data for weekly yahrzeit (memorial) letter mailings. ▪ Analyzed congregation resignations and membership data and generated weekly reports for the executive director, rabbis and Board of Trustees using Chaverware synagogue membership software. ▪ Collected and updated contact and personal information for prospective and new members in Chaverware. ▪ Assisted staff in using Chaverware and other computer software. Show less



Jewish Learning Venture

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Administrative Assistant

  • Feb 2014 - Aug 2014

  -Provided administrative and executive support to the CFO and Director of Family Engagement of a twelve-staff non-profit organization dedicated to community building, learning, and engagement. -Recorded and tracked incoming donations while creating biweekly donor and donation history reports for the CFO using Donor Perfect Online. -Drafted thank you or acknowledgment letters to donors while tracking and filing all return correspondence. -Updated and edited daily content and activities on program websites using a customized Drupal-based platform. -Identified and updated subscriber contact information discrepancies between national and internal specialized databases, including SalesForce and Constant Contact, in support of a literacy promotion initiative. -Created and compiled materials for events including flyers, coloring pages, books, and stickers. -Developed and implemented a summer learning program for eighty children, which included processing sign-up sheets, providing weekly communications, and updating website content with their progress. -Tracked all donor contact updates while creating events and managing invitation lists with Salesforce. Show less



Reform Congregation Keneseth Israel

• United States
• Religious Institutions
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2008 - Feb 2014

  -Planned and promoted events, maintained office procedures, and managed appointment calendars in support of fifteen directors, clergy, and staff at a synagogue with over 1K member families. -Analyzed congregation resignations and membership data and generated weekly reports for the executive director, rabbis and Board of Trustees using Chaverware synagogue membership software. -Collected and updated contact and personal information for prospective and new members in Chaverware, while dispersing membership materials such as rate sheets and synagogue informational packets. -Oversaw an office conversion from Microsoft Outlook to Google apps for all email and calendaring tasks, increasing internal communication and saving thousands of dollars in email server purchases. Implemented and maintained a synagogue webpage and social media presence with over 300 followers. -Planned and managed events and dinners with up to 300 attendees, which included locating vendors, tracking attendance, and assigning tasks to teams of between five and twelve volunteers. -Promoted events through social media updates and by securing placements in local newspapers and online calendar sites. -Gathered and compiled data on all pre-scheduled classes, concerts, lectures and other events from multiple committees in support of the development of an annual programming book. -Tracked yearly membership renewal packages and event tickets while coordinating bulk mailings. -Ordered hundreds of dollars’ worth of up office supplies and stationary per month from multiple vendors. -Answered and routed up to sixty calls per day across a three-line system, while assisting dozens of congregants and prospective congregants regarding programming and billing. -Delivered updates on current and upcoming events to the rabbis, cantor and preschool director during weekly senior staff meetings. Show less



Sinai Special Needs Institute

• United States
• Education Administration Programs

• Administrative Director

  • Aug 2007 - Aug 2008

  -Provided administrative and executive support in an eighteen-staff special education school office, which included managing schedules for all staff, as well as mailing and communications. -Compiled and submitted attendance reports, invoices, and reimbursement requests to the organization’s main office. -Processed enrollment and medical forms for all students while coordinating and scheduling meetings for the director and assistant director with parents, therapists, and county representatives. -Detailed and clarified operational policies and procedures during regular communications with Board of Education officials and County Special Services representatives. Show less



Ossur Orthopaedic

• Administrative/Marketing Assistant

  • May 2006 - Jul 2007

  -Gathered, compiled, and tracked sales data across six product lines in support of three account managers using an original 35k-field MS Excel spreadsheet for a $350M orthopedics company. -Coordinated and managed travel arrangements for a twelve-staff marketing and sales department. -Gathered, compiled, and tracked sales data across six product lines in support of three account managers using an original 35k-field MS Excel spreadsheet for a $350M orthopedics company. -Coordinated and managed travel arrangements for a twelve-staff marketing and sales department.



Herald News

• United States

• Office Manager

  • 1999 - 2005

  - Supervised staff of three to five editorial assistants and one part-time clerk. - Served as the assistant to the newspaper’s editor and two managing editors. - Responsible for entering payroll and mileage for approximately 80 staff members. - Processed staff expenses and bills from vendors - Processed all paperwork for Human Resources and IT regarding new hires, terminations and tryouts. - Placed all recruitment ads for open positions. Created and maintained database of all incoming resumes for prospective job candidates, tracking those who come in for interviews and tryouts. - Participated in end of period accounting procedures, development and tracking of salary and non-salary budgets. - Tracked and ordered all office supplies through our online vendor and ordered office/photo equipment and other capital items using SAP accounting system. - Led award-winning Continuous Improvement team and served on other teams as part of company-wide initiatives. Show less



Bergen Newspaper Group

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Clerk, Typist and Proofreader

  • Nov 1997 - May 1998

   Served as liaison between editorial, business, advertising staffs and the public. - Sorted and distributed mail, packages and faxes. - Worked with publication editors. Responsibilities included proofreading, typing freelance submissions. - Worked with entertainment magazine freelance staff regarding deadlines and submission materials.  Served as liaison between editorial, business, advertising staffs and the public. - Sorted and distributed mail, packages and faxes. - Worked with publication editors. Responsibilities included proofreading, typing freelance submissions. - Worked with entertainment magazine freelance staff regarding deadlines and submission materials.