Experience

Dynamic Door Service Australia

• Australia
• Wholesale Building Materials
• 1 - 100 Employee

• Installation Coordinator

  • Jul 2022 - Present

  • Liaising with builders / supervisors / managers / customers (clients) and installers • Daily scheduling / building a schedule / Spreadsheets / Data entry • Keeping accurate records • Problem solving • Raising work orders • Phone enquires • Multiple emails and Microsoft teams correspondence • Assisting other departments where needed • Stationary orders • Liaising with builders / supervisors / managers / customers (clients) and installers • Daily scheduling / building a schedule / Spreadsheets / Data entry • Keeping accurate records • Problem solving • Raising work orders • Phone enquires • Multiple emails and Microsoft teams correspondence • Assisting other departments where needed • Stationary orders



CPB Contractors

• Australia
• Construction
• 700 & Above Employee

• Office Manager / Personal Assistant to General Manager

  • May 2022 - Jul 2022

  • Personal Assistant to the Alliance General Manager • Assisting in the development and workflow management of correspondence, reports, briefings and presentations • Coordinating meetings and functions, including arranging meeting rooms, equipment and catering, notifying attendees and circulating material, collecting agenda items and drawing up agendas and compiling and distributing meeting minute • Preparing relevant documentation including assisting with the formatting/typing of correspondence, submissions, papers, reports, agendas and presentations • Managing and prioritising incoming enquiries and, if relevant, redirect to other staff. • Managing and overseeing incoming and outgoing correspondence, email and documentation • Ensuring all prepared material, documentation and correspondence is dealt with according to relevant procedures • Maintaining an effective filing/archiving system to ensure records and documents are suitably protected from a confidentiality viewpoint, damage and are readily available • Managing access card register • Providing assistance with general administrative needs Show less



Babcock Australia & New Zealand

• Australia
• Defense & Space
• 700 & Above Employee

• Corporate Receptionist

  • Mar 2022 - May 2022

  • Answering phones / redirecting calls to appropriate people / areas • Email correspondence – multiple email accounts / calendar bookings • Customer service / front house receptionist / administration duties / general housekeeping duties • Keeping accurate records / creating, maintaining & updating administration processes • Data entry / spreadsheets • Making new starter packs / arranging passes and training • Assisting other departments where needed • Filing / scanning / printing / labels • Mail distribution / Couriers • Open and close procedures for the day • Setting up the conference room for training / meetings / catering • Purchasing stationary and kitchen supplies Show less



Compass Group Australia

• Australia
• Hospitality
• 700 & Above Employee

• Facility Maintenance Scheduler

  • Sep 2021 - Mar 2022

  • Scheduling all breakdown maintenance and Planned maintenance Daily / Weekly and Monthly • Raising / logging jobs – priorities and breakdown works • Closing off job dockets daily / rescheduling any breakdowns found • Updating registers / spreadsheets / data entry • Daily reporting - formatting and manipulating data in spreadsheets • Liaising with Managers / Supervisors / and the trades daily • Emails and Microsoft teams enquires / meetings • Meeting Key Performance Indicators (KPI) Show less



Bechtel National Inc

• United States
• Construction
• 700 & Above Employee

• SCM21 Project Administration support .. mobilisation team

  • Aug 2021 - Sep 2021

  • Maintaining and scheduling classroom training / sending RSVPs / creating Itineraries • Updating registers / spreadsheets / data entry • Updating site access / processing visitor requests • Providing access / logins for various systems • Daily reporting- formatting and manipulating data in spreadsheets • Liaising with supervisors / Contractors / Vendors locally and interstate • Emails and Microsoft teams enquires • Assisting in any other activities to assist the mobilization team as required Show less



Spotless Group

• Australia
• Facilities Services
• 700 & Above Employee

• Dispatch Administrator

  • Jun 2021 - Aug 2021

  • Allocating / Dispatching of Work Requests to Sub-contractors / Internal Trade group • Liaise with The DPTI Hotline, Facility Managers and clients to ensure jobs are raised correctly and support client needs. • Call centre duties • Support the Claims Validation team in processing Sub-contractor claims • Meeting Key Performance Indicators (KPI) • Conduct telephone Customer Satisfaction Surveys in accordance with weekly quantities. • Allocating / Dispatching of Work Requests to Sub-contractors / Internal Trade group • Liaise with The DPTI Hotline, Facility Managers and clients to ensure jobs are raised correctly and support client needs. • Call centre duties • Support the Claims Validation team in processing Sub-contractor claims • Meeting Key Performance Indicators (KPI) • Conduct telephone Customer Satisfaction Surveys in accordance with weekly quantities.



Ventia Pty Ltd

• Schedule and Dispatch Administrator

  • Nov 2020 - Jun 2021

  · Scheduling and dispatching work orders for planned maintenance and return callouts for Contractors / Vendors · Monitor and manage successful attendance of critical maintenance requests · Liaising with supervisors / Contractors / Vendors locally and interstate · Spreadsheets / Data entry · Phone, Emails and Microsoft teams enquires · Scheduling and dispatching work orders for planned maintenance and return callouts for Contractors / Vendors · Monitor and manage successful attendance of critical maintenance requests · Liaising with supervisors / Contractors / Vendors locally and interstate · Spreadsheets / Data entry · Phone, Emails and Microsoft teams enquires



EBL Disability Services

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Finance support

  • Sep 2019 - May 2020

  • Creating Invoices and arranging payments in Xero• Navigating around the NDIS portal invoicing for different services – creating service bookings / claiming for travel, social activities etc• Accounts receivable duties• Processing documents and keeping records up to date / maintained NDIS price codes and schedules• Preparing service agreements to coincide with clients new plans • Liaising with clients and their families• Keeping accurate records / creating, maintaining & updating administration processes• Running monthly reports from Carerite• Email correspondence – multiple email accounts• Filing, scanning, printing etc• Assisting other departments- Ad-hoc reporting for the finance manager • Assisting the Receptionist ( cover in lunch breaks and when absent ) / customer service / answering phones / redirecting calls to appropriate people / areas Show less

• Administration / Reception

  • Nov 2018 - Sep 2019

  • Answering phones / redirecting calls to appropriate people / areas• Email correspondence – multiple email accounts / calendar bookings• Customer service / front house receptionist / administration duties / general housekeeping duties• Keeping accurate records / creating, maintaining & updating administration processes• Running monthly reports• Data entry / spreadsheets / scheduling• Assisting other departments• Filing / scanning / printing / labels• Mail in coming / outgoing / couriers / taxis bookings• Setting up the conference room for training / meetings / catering• Purchasing stationary and kitchen supplies Show less



ASC Pty Ltd

• Australia
• Defense and Space Manufacturing
• 700 & Above Employee

• Security Administrator

  • Jun 2018 - Nov 2018

  • Keeping accurate records / creating, maintaining & updating administration processes • Ensuring inductions and briefings have been completed and if required confirming clearances and nationality. • Assist in the ongoing training courses required by ASC and Defence • Overseas travel briefings and procedures – Maintaining overseas travel register, and updating travel spreadsheet and amending procedures as modifications are made to processes or forms • Submitting various security forms – for clearances, passes, escorting privileges etc • Processing visitors and contractors to allow permissions to access the site and submarine • Issuing site access passes for employees, contractors and stakeholders • General administration duties – covering front reception, data entry, filing, shredding, archiving • Meet and greet high profile visitors • Liaising with employees and contractors • Preparation of personnel files for new employees including data entry into the security databases or Systems Show less



Australian Hotels Association - SA Branch

• Australia
• Hospitality
• 1 - 100 Employee

• Front Office Receptionist

  • Feb 2018 - Jun 2018

  • Answering phones / email enquiries / website enquiries • Customer service / general administration duties • Keeping accurate records and maintaining administration processes • Data entry / spreadsheets • Filing / scanning / printing / archiving • Scheduling Regional Meetings / HR- IR Information sessions / updates / invites / lunches • Memberships / updates / newsletters / renewals • Mail in coming / outgoing / couriers • Organising catering for small – large groups and setting up the Conference room • Purchasing Stationary and Kitchen supplies Show less



liberty one steel

• Australia
• Mining
• 1 - 100 Employee

• Administrative Assistant / Accounts ( 2 week assignment)

  • Dec 2017 - Dec 2017

  • Answering phones / redirecting calls • Liaising with clients / traders / armoured guard and the general public • Cash payments / EFT payments / cash reconciliations / reimbursements / petty cash • Data entry / running daily reports / keeping accurate records and maintaining administration processes • Email correspondence • Invoicing • Filing / Scanning • Assisting other departments / general administration duties • Opening and closing of the daily shifts • Answering phones / redirecting calls • Liaising with clients / traders / armoured guard and the general public • Cash payments / EFT payments / cash reconciliations / reimbursements / petty cash • Data entry / running daily reports / keeping accurate records and maintaining administration processes • Email correspondence • Invoicing • Filing / Scanning • Assisting other departments / general administration duties • Opening and closing of the daily shifts



W&L Aged Care Services (Wellness & Lifestyles)

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Therapy coordinator

  • Jun 2017 - Nov 2017

  Reporting to the Client Services Manager the focus for the position of Therapy Coordinator is to coordinate and schedule the efficient and effective management of W&L Therapists. This includes liaisons between Clients and Therapist, scheduling of Therapists, relationship management and promoting W&L Services and products. • Liaising with clients / practitioners / therapists / aged care facilities and the general public • Effective and efficient management and utilization of therapists • Devise scheduling • Accurate and timely documentation. • Keeping accurate records and maintaining administration processes. • Data entry / spreadsheets • Dealing with correspondence emails and phone messages. • Booking private consultations with physiotherapist and occupational therapists • Arranging travel and accommodation • Creating templates / updating templates / maintaining spreadsheets • Assisting accounts and other departments through the company • KPIs / evaluations • Problem solving Show less



Master Builders SA

• Australia
• Construction
• 1 - 100 Employee

• Customer Service Assistant

  • May 2017 - Jun 2017

  • Data entry and updates in CRM software package • Administration of Membership renewal campaigns • Assist other departments in terms of data entry, correspondence handling and other • Answering phones / redirecting calls to appropriate areas • Liaising with Trainers / Members / General public • Data entry / spreadsheets / emails / maintaining information through in house systems • Emails • Stationary and stock maintenance • Setting up training rooms • Petty Cash • Open and close procedures for the day Show less



SA Water

• Australia
• Utilities
• 700 & Above Employee

• Customer Service Officer

  • Jan 2017 - Apr 2017

  • Answering phones / redirecting calls to appropriate areas • Data entry / logging faults / prioritising faults / requesting shut downs • Liaising with contractors / councils / fire services / police / general public • Assisting accounts • KPIs / evaluations • Escalations / creating bulletins • Emails / lync communication • Answering phones / redirecting calls to appropriate areas • Data entry / logging faults / prioritising faults / requesting shut downs • Liaising with contractors / councils / fire services / police / general public • Assisting accounts • KPIs / evaluations • Escalations / creating bulletins • Emails / lync communication



National Hearing Care

• Australia
• Wellness and Fitness Services
• 100 - 200 Employee

• Customer Service Officer - 12 month contract

  • Nov 2015 - Nov 2016

  • Liaising with clients / processing clients • Customer Service • Answering phones / switchboard • Data entry / spreadsheets / KPIs / reports • Scheduling/Rescheduling of the appointment book • Preforming hearing tests on and off site • Releasing claims / services / orders • Receiving new aids / repairs / stock • Minor services and repairs where able • Emails, Faxes, Filing, Scanning • Mail handling in and out • Reconciling the daily takings • Opening and closing down off the daily shift Show less



Vitality and wellbeing

• Australia
• Medical Practices

• Chiropractic Assistant / Receptionist

  • Mar 2015 - Nov 2015

  • Liaising with clients / Processing Clients • Answering phones • Data entry • Scheduling of the appointment book • Emails, Faxes, Filing, Scanning • Mail handling • Reconciling the daily takings • Opening and close down off the daily shift • Liaising with clients / Processing Clients • Answering phones • Data entry • Scheduling of the appointment book • Emails, Faxes, Filing, Scanning • Mail handling • Reconciling the daily takings • Opening and close down off the daily shift



Transfield Services

• Administrative Assistant

  • Dec 2011 - Mar 2015

  Worked variou roles within my time of employment with Transfield Services Started in the call centre was in this position for 6months before moving into reimbursable claims for 5months and then progressed to the maintenance section where i became the assistant planner / administration staff for the next 2 1/2 years until my position became redundant Assistant Planner - November 2012 – March 2015 • Hardcat System – assigning, removing and altering tasks / Updating / uploading etc. • Hardcat and DEMs updated, replacing, deleting etc. • Raising Jobs for contractors • Bulk Uploads for the asset management system • Generating monthly orders for the subcontractors • Closing Jobs Off • Spreadsheets / Data entry • Liaising with Clients and Subcontractors • Creating folders • Emails, Faxes, Invoices • Filing, Scanning • Escorting clients and Subcontractors • Reimbursable claims process Reimbursable Claims Officer - June 2012 – November 2012 • Data entry / spreadsheets • Creating templates / Updating templates • Working on DRN, and CRM • Tracking down maintenance history • Invoicing • Liaising with Clients, Subcontractors and Defence • Emails, Faxes • Filing, Scanning Call Centre / Administration - December 2011 – June 2012 • Answering phones • Data Entry • Working on DRN, and CRM • Prioritising callouts from immediate to routine • Logging / Documenting jobs • Liaising with Clients and Subcontractors • Emails, Faxes • Filing, Scanning, Invoicing Show less



SPOTLESS SERVICES AUSTRALIA LIMITED

• Book and Periodical Publishing
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2011 - Dec 2011

  6 week temp position while Spotless Services transitioned over to Transfield Services worked in various positions while in this role from answering phones in the call center to archiving, invoicing, data entry and more • Answering phones • Data Entry • Emails, Faxes • Filing • Scanning • Invoicing • Archiving 6 week temp position while Spotless Services transitioned over to Transfield Services worked in various positions while in this role from answering phones in the call center to archiving, invoicing, data entry and more • Answering phones • Data Entry • Emails, Faxes • Filing • Scanning • Invoicing • Archiving



Daronmont Technologies

• Australia
• Defense & Space
• 1 - 100 Employee

• Front Desk Receptionist

  • Oct 2010 - Aug 2011

  One of my favorite positions this was a temporary fill in position while a staff member went on leave my role within Daronmont Technologies was extended for several more months until the position was made redundant • Customer Service • Answering phones / switchboard • Emails • Faxes in and out • Filing, Scanning • Mail handling in and out, • Booking Pick Ups and accepting Deliveries • Use of spreadsheets for Petty Cash, Stationary, Kitchen supplies etc • Creating Folio Registers for Various Files • Creating Folders for DDS Updates … (Development Documentation System) • Creating Labels for Various Folders / Projects • Filing (Material Transfer Advices, Transmittal Advices and DDS Updates) etc • Filling out and Updating the Goods Inspection and Acceptance Forms (GIAF’S) • Organising Catering for small groups and setting up the Conference room • Archiving Files • Purchasing Stationary and Kitchen supplies • Organisation for the Christmas Functions and End of month Gatherings Show less



R.M. WILLIAMS LIMITED

• United Kingdom
• Retail
• 1 - 100 Employee

• Administrative Assistant

  • Jul 1998 - Nov 2009

  Worked in various roles from trimming, pressing, manufacturing boots, distribution and more Office Assistant • Set up and maintained safety equipment and work wear register • MOVEX system – used for data entry of products • Incoming and outgoing phone calls • Editing of stock take reports • Set up of spreadsheet • Contact contractors and maintained information through in-house systems • Contacted clients and updated contact information • Booked contractors into OH&S Inductions Customer Service • Invoicing • Use of in-house computer system filing on Docu-share ( MOVEX) • Photocopying • Sorting and distributing mail • Sorting stock for either returns or repair Footwear Department • Manufacture of safety boots and footwear to meet Australian standards • Quality control Distribution Centre • Computer work – filing, ordering • Sorting and filing paperwork • Stock take • Stock collection for clients and stores Finishing section • Press operator, trimmer, packer, sorter • Check and fold clothing • Computer work • Pack stock into distribution centre Show less