Tracy Florian

Business Analyst Quality Assurance at The Rawlings Group
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Contact Information
us****@****om
(386) 825-5501
Location
Mount Pleasant, Michigan, United States, US

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Experience

    • United States
    • Insurance
    • 700 & Above Employee
    • Business Analyst Quality Assurance
      • Jul 2022 - Present

      Remote

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Quality Assurance Analyst
      • Jun 2020 - Jul 2022

      United States

    • United States
    • Software Development
    • 100 - 200 Employee
    • Quality Assurance Analyst/Software Tester
      • Sep 2019 - Jan 2020

      Lansing, Michigan

    • United States
    • Insurance
    • 700 & Above Employee
    • Systems Analyst
      • May 2017 - Jun 2018

      East Lansing, MI Serve as a quality assurance specialist formulating, coordinating, directing, and executing quality assurance tasks Lead creation of internal controls and help define testing repository standards to ensure product assurance competency Create and execute functional, regression, and end-to-end test plans in Agile test environment Create and execute test plans for Web and Cloud environments Utilize Excel spreadsheets for ease of task tracking including test… Show more Serve as a quality assurance specialist formulating, coordinating, directing, and executing quality assurance tasks Lead creation of internal controls and help define testing repository standards to ensure product assurance competency Create and execute functional, regression, and end-to-end test plans in Agile test environment Create and execute test plans for Web and Cloud environments Utilize Excel spreadsheets for ease of task tracking including test case count Create Business Documentation for testing strategies Create and update defects in OnTime Create and update change requests in StarTeam Facilitate meetings with team members across the nation Execute SQL statements in TOAD Update Business User Stories Review and update test case count and hours for accurate coverage Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Quality Assurance Analyst/Software Tester/Lead
      • Jul 2012 - Jan 2015

      Lansing, Michigan Area Facilitate Focus Group meetings to ensure test case quality and adequate coverage Lead specialized area of testing Analyze Business Requirements Gather and review High Level Definition documents via SharePoint Develop manual test cases via Microsoft Excel Maintain test cases via Quality Center Perform System Testing for web and thick client applications Perform User Acceptance Testing for web and thick client applications Perform extensive Regression testing Track… Show more Facilitate Focus Group meetings to ensure test case quality and adequate coverage Lead specialized area of testing Analyze Business Requirements Gather and review High Level Definition documents via SharePoint Develop manual test cases via Microsoft Excel Maintain test cases via Quality Center Perform System Testing for web and thick client applications Perform User Acceptance Testing for web and thick client applications Perform extensive Regression testing Track defects via JIRA (HP Defect Tracking Tool) Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software Test Lead/Quality Assurance Analyst
      • Oct 2009 - Jul 2012

      Lansing, Michigan Area Manage and train Interface team Facilitate weekly meetings Present test case metrics to upper management Assign tasks Analyze Business Requirements Gather and review High Level Definition documents via SharePoint Develop manual test cases via Microsoft Excel Maintain test cases via Quality Center Perform System Testing for web and thick client applications Perform User Acceptance Testing for web and thick client applications Perform extensive Regression… Show more Manage and train Interface team Facilitate weekly meetings Present test case metrics to upper management Assign tasks Analyze Business Requirements Gather and review High Level Definition documents via SharePoint Develop manual test cases via Microsoft Excel Maintain test cases via Quality Center Perform System Testing for web and thick client applications Perform User Acceptance Testing for web and thick client applications Perform extensive Regression testing Track defects via JIRA (HP Defect Tracking Tool) Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Quality Assurance Analyst/Tester/Information Analyst/Test Administrator/Business Analyst
      • Jun 1998 - Apr 2008

      Lansing, Michigan Area *Quality Assurance Analyst/Tester Analyzed Requirements Created Test Case Logs and distributed to team members Performed System Testing Developed test cases and scripts via Compuware Tools – QAPortal and QADirector Developed and retrieved test data via Microsoft SQL Server 2005 Tracked defects via Compuware Tool - TrackRecord *Information Analyst Conducted presentations and training for new applications via NetMeeting Facilitated weekly Technical Concurrence… Show more *Quality Assurance Analyst/Tester Analyzed Requirements Created Test Case Logs and distributed to team members Performed System Testing Developed test cases and scripts via Compuware Tools – QAPortal and QADirector Developed and retrieved test data via Microsoft SQL Server 2005 Tracked defects via Compuware Tool - TrackRecord *Information Analyst Conducted presentations and training for new applications via NetMeeting Facilitated weekly Technical Concurrence meetings Reviewed, revised, and edited software and hardware Install Guides for General Motors Assisted with project management and scheduling of hardware/software install guides for various vendors Worked as a team with several different vendors and team members nationwide Developed new database application via Visual Basic, SQL, and MS Access Developed in COBOL language Managed configurable items via Intersolv PVCS and GSMS standards *Test Administrator for US Time Recording/SAP upgrades Coordinated test plans, test cases, and test assignments Reviewed, analyzed, resolved, and reported defects Communicated project status and defects to necessary leadership Developed test cases for support of HR, time entry, project structure, and organizational management modules Performed system and user acceptance testing to ensure SAP upgrades and/or service packs did not affect Help Desk transaction functionality *Business Analyst Subject Matter Expert (SME) of Enterprise System SAP R/3 and assisting team members in error research and resolutions Developed WinRunner (for SAP R/3) scripts for automation of frequently used SAP procedures Trained new team members on WinRunner application as well as developing and testing scripts using TestDirector Responsible for learning the Enterprise Business Warehouse entity in SAP R/3 and presenting to and training team members Utilized problem solving techniques, analytical skills, and documentation skills to resolve major data inconsistencies within system Show less

    • Office Manager
      • Dec 1995 - Dec 1998

      Managed office and employees Trained, monitored and evaluated employee performance Compiled market analysis results for marketing brochure to attract new development to the Mount Pleasant area Conducted survey on local airport expansion and impact to surrounding businesses and business owners Completed yearly market analysis for community and provided details for marketing brochure and area businesses Assisted President of corporation in developing yearly budget Responsible… Show more Managed office and employees Trained, monitored and evaluated employee performance Compiled market analysis results for marketing brochure to attract new development to the Mount Pleasant area Conducted survey on local airport expansion and impact to surrounding businesses and business owners Completed yearly market analysis for community and provided details for marketing brochure and area businesses Assisted President of corporation in developing yearly budget Responsible for all bookkeeping, payroll, and cost control Show less

Education

  • Central Michigan University
    MSA, Health Services Administration
    2009 - 2012
  • Central Michigan University
    BSBA, Management Information Systems
    1993 - 1998

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