Experience

GE POWER AND WATER-AERO JACINTOPORT SITE
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Fulfillment Manager

  • Sep 2020 - Present


Baker Hughes

• Norway
• Oil and Gas
• 1 - 100 Employee

• Services Project Manager

  • Aug 2019 - May 2020

  Project manager responsible for HDGT and ADGT Repairs, Transactional Field Services and Parts and Global CSA

• Repair Process and Services Manager

  • Aug 2015 - Aug 2019

  • Project Manager HD Gas Turbine repairs 107 jobs in 2017 resulting in $6M Sales, 47% CM• Manage project backlog 163 repairs, $8.8M Sales completed in 2017 • Induct and prioritize repair projects • Monitor customer centric metrics and drive process improvement • Manage project schedules with internal and external customer focus • Inter-Company divisions and respective stakeholder liaison• Responsible for status of open orders, engagement and communication with project managers • Forecast incoming jobs based on outage schedule • Schedule and coordinate site activities with project management and customers • Develop and adapt processes to improve quarterly forecast, costing and OTD visibility • Identify potential quarterly pull-ins and convertible orders • Prepare cost workups and submit for revenue recognition on completed repairs Show less



GE Oil & Gas

• Oil and Gas
• 1 - 100 Employee

• Outage Excellence Specialist

  • Mar 2013 - Aug 2015

  • Strategized with Regional CPMs, Global Ops, fulfillment & functional experts to identify necessary actions to assure timely and accurate plans for outages• Controlled and reported quantitative metrics on Outage Excellence process and deliverables• Supported and enforced 100% IBAS utilization by Project Management team• Arranged and drove Outage QMI rhythm• Supported the implementation of new outage excellence processes consistent with CSA & Customer CTQ’s• Maintained timely closure of all Regional Warranty and Service Now cases; Cyt P(95) = <35 dd• Championed and Lead Contact for NAM Parts Simplification Project Reduce Touch points by 73%, Hand-off reduction 3 to 1 Show less

• Commercial Manager

  • Feb 2007 - Mar 2013

  Managed proposal generation and order closure for 400+ global customers in support of the financial P&L targets. Approx. 700 quotes/yrs. Versed in parts, repairs and FS SOW Early risk and T&C’s assessments to identify triggers during proposal stage and final order reviewKey member in implementation of ITO-OTR handoff through parts delivery process to meet contractual demands, eliminate defects and provide visibility and metrics to backlogConducted in depth reviews of parts request/description, model and serial numbers to drive quote and order accuracySupported regional forecasting by managing SFDC opportunities from inquiry to order submittalParticipated in Master Black Belt Lean Event by producing OTR OTD report in BO, worked closely with BB on field selection and data validation Show less



Landmark Staffing PSA Program at GE Oil & Gas

• Parts Analyst-Roflo & Customer Support Expediter

  • Apr 2004 - Feb 2007

  Coordinated Rotary Parts Product Line; $300K+/Q Sales; CM 75% Worked closely with Project Managers to ensure compliance with contract and fulfillment Expedited forwarders and arranged shipments on behalf of Contract Administrator Reviewed weekly forecasts with OTR Manager providing status updates Actively involved in resolving ARCs with proven ability to reduce Past Dues Assisted GE Compliance to obtain NAFTA certificates on shipments to Mexico and Canada Worked closely with Warranty Administrator by fielding customer complaints and finding resolution Show less