Tracy Deegan

Customer Service Manager at Shibuya Hoppmann Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Manassas, Virginia, United States, US
Languages
  • Spanish -

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5.0

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Stephen Flanagan CPA

Tracy is a very effective leader who is also a pleasure to work with. This is because she possesses the rare ability to effectively manage a multitude of projects at once, while maintaining a friendly disposition that allows her to always be approachable and easy to work with. Whether it's creating marketing legislature with InDesign, Photoshop or the Microsoft Office Suite, creating a new layout for a trade show booth, building a new company website, or any other project she is tasked with, she is the kind of person who has all the answers, or knows where to find them. Despite her extensive knowledge and experience, she is a great listener who is always on the lookout for new ideas, positive input, and contributions from coworkers. I had a great experience working with her, and I say with full confidence that she is a person I highly recommend.

Robin Clifford

Tracy has helped me in generating technical documents and manuals for the equipment I help design. She has always been very helpful, knowledgeable, and skilled.

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Credentials

  • Certified Trainer (PMMI)
    PMMI: The Association for Packaging and Processing Technologies

Experience

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Customer Service Manager
      • Jan 2019 - Present

    • Manager, CORE Group
      • Sep 1995 - Present

      Responsible for all company/corporate written documentation including in-house and out-house operations manuals, custom equipment manuals, corporate forms/manuals, etc.; Oversee video/picture documentation of system equipment, records management, corporate collateral (stationary, etc.); Manage marketing group, including advertising and trade-show activities, establish marketing strategies/budgets to meet organizational objectives, evaluate customer research, target markets, competitor data and implement marketing plan changes as needed. Work with developing training materials for in-house as well as customers (PMMI Certified Trainer). Member of the IT Group/EDP. Show less

    • Technical Writer
      • Sep 1995 - Jan 1998

      Technical publications including standard and systems manuals, as well as marketing materials, corporate forms/documents, etc.

    • Property Manager
      • Sep 1991 - Sep 1995

      Commercial Property Management - Shopping Centers in/around the DC Metropolitan Area Commercial Property Management - Shopping Centers in/around the DC Metropolitan Area

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Marketing Assistant
      • Apr 1991 - Sep 1991

      Marketing assistant for Audi/VW campaigns in Washington, DC area. Marketing assistant for Audi/VW campaigns in Washington, DC area.

    • Server/Hostess
      • 1983 - 1991

Education

  • California State University-Fullerton - College of Business and Economics
    Bachelor of Science, Marketing, English
    1986 - 1990
  • University of California, Irvine
    Mathematics, Spanish
    1984 - 1987
  • The Orme School
    1982 - 1984
  • Corona del Mar High School
    1980 - 1982

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