Mortgage Advisor

• Mar 2021 - Present

Personal Assistant

• Nov 2019 - Feb 2020

Receptionist

• Oct 2018 - Oct 2019

Sales Progression Officer

• Feb 2017 - Aug 2018

To represent the company in the execution of property transfers. Liaise between agents, buyers, sellers, banks, developers and government officials. Provide accurate, detailed and step by step information to clients regarding the sales process. Ability to solve problems and provide solutions to ensure a smooth transaction. Provide a high standard of customer service in person and via email and telephone. Create excel statements for clients preparing funds. Arrange, manage and attend appointments with clients Provide regular updates to clients on their transaction. Calculate service charge and rent refunds and provide accurate financial statements

Learning and Development Coordinator

• Jul 2016 - Jan 2017

Front of house, welcoming and assisting clients General administrative duties Typing medical reports and updating databases Monthly reporting for statistics Coordinating medical seminars Assisting with patients insurance claims Front of house, welcoming and assisting clients General administrative duties Typing medical reports and updating databases Monthly reporting for statistics Coordinating medical seminars Assisting with patients insurance claims

Office Manager

• Jan 2012 - Sep 2013

• Managing 8 members of staff and the daily running of the practice, including maintenance, workflow management, staff rotation, staff development and training • Ensure compliance with health and safety, CQC, COSHH, HTM 01-05, carrying out regular risk assessments and auditing, maintaining up to date knowledge of regulatory bodies • Coordinating events and meetings, chairing daily meetings, typing minutes and distributing • Invoicing, cash management, debt control • Liaising with customers, suppliers and referrers • Assisting with marketing strategies • Maintaining an accurate customer and referrers database

Head Nurse / Assistant Practice Manager

• Jan 2004 - Jan 2012

• Provide chair side assistance to the dentists • Assisting with the daily running of the practice • Training and hiring new staff • Stock control • General reception duties • Sterilising instruments and maintaining a clean working environment • Cash management, debt control, invoicing, associate payroll • Provide chair side assistance to the dentists • Assisting with the daily running of the practice • Training and hiring new staff • Stock control • General reception duties • Sterilising instruments and maintaining a clean working environment • Cash management, debt control, invoicing, associate payroll