Experience

Hub 8

• United Kingdom
• Executive Offices
• 1 - 100 Employee

• Growth Hub Navigator

  • Dec 2022 - Present



The Cheltenham Trust

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Navigator

  • Jul 2018 - Dec 2022



The Conservation Volunteers

• United Kingdom
• Environmental Services
• 200 - 300 Employee

• Employment Trainer

  • Feb 2014 - Dec 2022

  • Responsible for the management of a caseload of clients, including JSA, ESA and fall out customers • Feeding back results against targets in addition to case studies • Offering 1:1 support and guidance, to develop each customers employability skills and resolve barriers that prevent them from being able to gain sustainable employment • Maintaining accurate records and ensuring quality compliance to meet contractual minimum service levels • Responsible for the management of a caseload of clients, including JSA, ESA and fall out customers • Feeding back results against targets in addition to case studies • Offering 1:1 support and guidance, to develop each customers employability skills and resolve barriers that prevent them from being able to gain sustainable employment • Maintaining accurate records and ensuring quality compliance to meet contractual minimum service levels



Ingeus

• United Kingdom
• Government Administration
• 700 & Above Employee

• Employment Advisor

  • May 2012 - Jan 2014

  Managing a caseload of fall out customers across 2 London offices Offering 1:1 support and guidance, to develop each customers employability skills and resolve barriers that prevent them from being able to gain sustainable employment Managing a caseload of fall out customers across 2 London offices Offering 1:1 support and guidance, to develop each customers employability skills and resolve barriers that prevent them from being able to gain sustainable employment



The Conservation Volunteers

• United Kingdom
• Environmental Services
• 200 - 300 Employee

• Employment Advisor

  • Jun 2011 - May 2012

  Offering 1:1 support and guidance, to develop each customers employability skills and resolve barriers that prevent them from being able to gain sustainable employment Responsible for customers BTCV journey from attachment to sustained employment. Recording all customer interventions on a computerised database. Producing actions plans, setting goals / interventions and monitoring to show customers journey whilst on provision Actively seeking vacancies for each customer by telephoning, sending marketing material and visiting prospective employers and recruitment agencies Acting as an Account Manager, for all sourced vacancies, sending CV’s, arranging interviews and making offers of employment on behalf of employers Maintaining a close working relationship with Job Centre Plus Staff to ensure that referral level are maintained and each customer receives the support that they require in order to progress into work Assisting the trainers as required with CV, cover letter and speculative letter production, Job Search training sessions and mock Interviews. Running inductions for JSA customers and ESA Information sessions Providing training, support and guidance to new staff members as required Show less