Tracy C.
Senior Automation Services Technician at Stuart C Irby- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Kevin A. M.
I had the pleasure of working with Tracy with regard to an inventory monitoring project that has its foundations in superior customer service. Tracy consistently provides accurate and detailed work, as well as excellent service to customers. His commitment to team work and precise communication are a great benefit to any team. It has been my pleasure to work with Tracy and I greatly appreciate the knowledge he shared with our team.
Virg Holmes
I have worked with Tracy for over a year absorbing all the knowledge I could from his years of experience. I watched Tracy always go above and beyond for the customers we supported. Tracy was never to busy to help me with a issue and teach me a better way of solving a problem. He even went as far to bring in a Telecom DEMARC for the techs to better understand wiring to better support our customers. In all Tracy is a GREAT person to work with and a SUPERSTAR technician that would be asset to any organization.
Kevin A. M.
I had the pleasure of working with Tracy with regard to an inventory monitoring project that has its foundations in superior customer service. Tracy consistently provides accurate and detailed work, as well as excellent service to customers. His commitment to team work and precise communication are a great benefit to any team. It has been my pleasure to work with Tracy and I greatly appreciate the knowledge he shared with our team.
Virg Holmes
I have worked with Tracy for over a year absorbing all the knowledge I could from his years of experience. I watched Tracy always go above and beyond for the customers we supported. Tracy was never to busy to help me with a issue and teach me a better way of solving a problem. He even went as far to bring in a Telecom DEMARC for the techs to better understand wiring to better support our customers. In all Tracy is a GREAT person to work with and a SUPERSTAR technician that would be asset to any organization.
Kevin A. M.
I had the pleasure of working with Tracy with regard to an inventory monitoring project that has its foundations in superior customer service. Tracy consistently provides accurate and detailed work, as well as excellent service to customers. His commitment to team work and precise communication are a great benefit to any team. It has been my pleasure to work with Tracy and I greatly appreciate the knowledge he shared with our team.
Virg Holmes
I have worked with Tracy for over a year absorbing all the knowledge I could from his years of experience. I watched Tracy always go above and beyond for the customers we supported. Tracy was never to busy to help me with a issue and teach me a better way of solving a problem. He even went as far to bring in a Telecom DEMARC for the techs to better understand wiring to better support our customers. In all Tracy is a GREAT person to work with and a SUPERSTAR technician that would be asset to any organization.
Kevin A. M.
I had the pleasure of working with Tracy with regard to an inventory monitoring project that has its foundations in superior customer service. Tracy consistently provides accurate and detailed work, as well as excellent service to customers. His commitment to team work and precise communication are a great benefit to any team. It has been my pleasure to work with Tracy and I greatly appreciate the knowledge he shared with our team.
Virg Holmes
I have worked with Tracy for over a year absorbing all the knowledge I could from his years of experience. I watched Tracy always go above and beyond for the customers we supported. Tracy was never to busy to help me with a issue and teach me a better way of solving a problem. He even went as far to bring in a Telecom DEMARC for the techs to better understand wiring to better support our customers. In all Tracy is a GREAT person to work with and a SUPERSTAR technician that would be asset to any organization.
Experience
-
Stuart C Irby
-
United States
-
1 - 100 Employee
-
Senior Automation Services Technician
-
Mar 2019 - Present
-
-
-
Rockwell Automation
-
United States
-
Automation Machinery Manufacturing
-
700 & Above Employee
-
Field Services Technician
-
Jan 2013 - Present
•Completed Installed Base Evaluations at customers’ facilities to properly assess production deficiencies. •Completed Parts Management Audits at customers’ facilities. •Protocols: DH+, Devicenet, Controlnet, and Ethernet. •Software: RS Linx, RS Networx, RS Logix 5000, Studio 5000, Drive Explorer, Drive Executive, Drive Observer. •Technologies: Compact Logix, Control Logix, •Test Equipment: Fluke meters, oscilloscopes & signal generators. •Windows: Expert in Windows XP and Windows 7. •Microsoft: Expert in Microsoft Word, Powerpoint, Outlook, and Excel. Proficient in Access. •Lotus: Lotus Notes. Show less
-
-
-
Cybera
-
United States
-
Software Development
-
1 - 100 Employee
-
Network Technician III
-
Sep 2007 - Dec 2012
Served as a lead technician in a NOC environment. • Maintained WAN connectivity for multiple users across various vendor platforms. • Received inbound calls from customers concerning degraded network conditions. • Received communications and responded to customer inquiries via e-mail. • Served as a second level escalation contact for complex issues. • Technical liaison between departments to troubleshoot, isolate and repair offline conditions. • Configured Cisco routers to operate in a corporate network. • Remotely retrieved performance data from routers and IP monitoring systems. • Maintained a chronological order of events in a corporate ticketing system. • Supported a 365, 24/7 operation by serving as an on-call technician. Show less
-
-
Education
-
1986 - 1989
Jackson Central Merry
Community
