Tracy Basurto

Assistant Casino Manager at Jacobs Entertainment, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area

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Experience

    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Assistant Casino Manager
      • Jan 2022 - Present

    • Manager on Duty
      • Jun 2021 - Jan 2022

    • Slot Attendant
      • May 2014 - May 2021

      -Follow all gaming regulation and procedures while providing fast service-Understanding of machines and the payout to better help customers-Provide the best customer service in a timely manner -Payout jackpots to guests and handle cash in large quantities

    • Guest Service Team Lead
      • Sep 2012 - Apr 2014

      -Follow all gaming regulation while providing fast and accurate service-Count funds and reconcile daily summaries of transactions to balance book-Conduct various financial transactions for patrons and employees including but not limited to checks, credit cards, chips, and cash

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Lead
      • Aug 2021 - Nov 2022

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Customer Service Representative
      • Nov 2010 - Aug 2012

      -Informed customers about services available and assesses customer needs -Maintained a clean store, help customers and stock while working independently -Received and processed all payments according to standard procedures -Informed customers about services available and assesses customer needs -Maintained a clean store, help customers and stock while working independently -Received and processed all payments according to standard procedures

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Front Office Assistant
      • Aug 2007 - May 2010

      -Provided customer service to CCD students and assisted them with admission to the program. -Filed student information into files by alphabetical order according to last name. -Provided data entry support using Banner and CASA databases. -Decorated bulletin board with academic and cultural events for a given month. -Provided customer service to CCD students and assisted them with admission to the program. -Filed student information into files by alphabetical order according to last name. -Provided data entry support using Banner and CASA databases. -Decorated bulletin board with academic and cultural events for a given month.

Education

  • Emily Griffith Technical College
    Accounting Certification, Accounting
    2020 - 2021
  • Metropolitan State University of Denver
    Accounting
    2018 - 2019
  • Community College of Denver
    Associate's degree, General Studies
    2007 - 2011

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