Tracy Basurto
Assistant Casino Manager at Jacobs Entertainment, Inc.- Claim this Profile
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Topline Score
Bio
Experience
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Jacobs Entertainment, Inc.
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Gambling Facilities and Casinos
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100 - 200 Employee
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Assistant Casino Manager
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Jan 2022 - Present
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Manager on Duty
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Jun 2021 - Jan 2022
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Slot Attendant
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May 2014 - May 2021
-Follow all gaming regulation and procedures while providing fast service-Understanding of machines and the payout to better help customers-Provide the best customer service in a timely manner -Payout jackpots to guests and handle cash in large quantities
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Guest Service Team Lead
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Sep 2012 - Apr 2014
-Follow all gaming regulation while providing fast and accurate service-Count funds and reconcile daily summaries of transactions to balance book-Conduct various financial transactions for patrons and employees including but not limited to checks, credit cards, chips, and cash
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francesca’s®
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United States
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Retail
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700 & Above Employee
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Sales Lead
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Aug 2021 - Nov 2022
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ConocoPhillips
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United States
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Oil and Gas
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700 & Above Employee
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Customer Service Representative
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Nov 2010 - Aug 2012
-Informed customers about services available and assesses customer needs -Maintained a clean store, help customers and stock while working independently -Received and processed all payments according to standard procedures -Informed customers about services available and assesses customer needs -Maintained a clean store, help customers and stock while working independently -Received and processed all payments according to standard procedures
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Community College of Denver
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United States
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Higher Education
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400 - 500 Employee
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Front Office Assistant
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Aug 2007 - May 2010
-Provided customer service to CCD students and assisted them with admission to the program. -Filed student information into files by alphabetical order according to last name. -Provided data entry support using Banner and CASA databases. -Decorated bulletin board with academic and cultural events for a given month. -Provided customer service to CCD students and assisted them with admission to the program. -Filed student information into files by alphabetical order according to last name. -Provided data entry support using Banner and CASA databases. -Decorated bulletin board with academic and cultural events for a given month.
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Education
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Emily Griffith Technical College
Accounting Certification, Accounting -
Metropolitan State University of Denver
Accounting -
Community College of Denver
Associate's degree, General Studies