Tracy Au

Market Research Interviewer at Advanis
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Contact Information
Location
Edmonton, Alberta, Canada, CA
Languages
  • Cantounese -

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Credentials

  • Professional Life Coach Certification
    StackSkills
    Jan, 2023
    - Sep, 2024
  • Life Purpose Coach Certification
    StackSkills
    Aug, 2021
    - Sep, 2024
  • Goal Success Life Coach Certification
    StackSkills
    Jul, 2021
    - Sep, 2024
  • Happiness Life Coach Certification
    StackSkills
    Jul, 2021
    - Sep, 2024

Experience

    • Canada
    • Market Research
    • 1 - 100 Employee
    • Market Research Interviewer
      • Mar 2021 - Present

      − Practiced and developed excellent and respectful communication skills while interviewing people over the phone. − Practiced and developed excellent and respectful communication skills while interviewing people over the phone.

    • Food service attendant
      • Nov 2010 - Mar 2020

      Wiped and set tables in a timely manner. Cleaned furniture, swept, and took out the garbage. Working with others, and helping customers in a fast-paced, high- pressure environment. Occasionally went to the room service department to deliver orders to guests. Picked up and cleaned trays from the hotel rooms. Wiped and set tables in a timely manner. Cleaned furniture, swept, and took out the garbage. Working with others, and helping customers in a fast-paced, high- pressure environment. Occasionally went to the room service department to deliver orders to guests. Picked up and cleaned trays from the hotel rooms.

    • Food Counter Attendant
      • Jun 2015 - Jan 2017

      − Handled cash, cooked, cleaned, and served people. Opened and closed the restaurant. − Handled cash, cooked, cleaned, and served people. Opened and closed the restaurant.

    • Canada
    • Construction
    • 1 - 100 Employee
    • Administrative Assistant
      • Jan 2015 - Apr 2015

      -Booking installation dates, answered phones, data entry, creating contracts, and processing payments. -Booking installation dates, answered phones, data entry, creating contracts, and processing payments.

    • Call Centre Representative
      • Feb 2013 - Jun 2013

      − Helped clients understand their bills, informing them and selling new contracts, process payments over the phone. − Helped clients understand their bills, informing them and selling new contracts, process payments over the phone.

    • Canada
    • Research Services
    • 100 - 200 Employee
    • Market Research Interviewer
      • Oct 2009 - Apr 2010

      − Practiced and developed excellent and respectful communication skills while interviewing people over the phone. − Practiced and developed excellent and respectful communication skills while interviewing people over the phone.

    • Food Counter Attendant
      • Jun 2008 - Mar 2010

      − Handled cash, cooked, cleaned, and served people. Opened and closed the restaurant. − Handled cash, cooked, cleaned, and served people. Opened and closed the restaurant.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Food Counter Attendant
      • Jun 2007 - Sep 2007

      Handled cash, cooked, cleaned, and served people. Opened and closed the restaurant. Handled cash, cooked, cleaned, and served people. Opened and closed the restaurant.

    • Hospitality
    • 1 - 100 Employee
    • Market Research Interviewer
      • Apr 2006 - Aug 2006

      − Practiced and developed excellent and respectful communication skills while interviewing people over the phone. − Practiced and developed excellent and respectful communication skills while interviewing people over the phone.

    • France
    • Market Research
    • 700 & Above Employee
    • Market Research Interviewer
      • Aug 2005 - Feb 2006

      − Practiced and developed excellent and respectful communication skills while interviewing people over the phone. − Practiced and developed excellent and respectful communication skills while interviewing people over the phone.

    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • Sales Associate
      • Apr 2005 - Aug 2005

      Roots April 2005- August 2005 Exhibited excellent customer service and interpersonal skills while dealing with a diverse range of customers/clients. Roots April 2005- August 2005 Exhibited excellent customer service and interpersonal skills while dealing with a diverse range of customers/clients.

    • Teacher's Assistant
      • Sep 2003 - Jun 2005

      Data input into computers, supervised groups of children and assisted in setup of gymnasium venue. Answering phones, type and proofread correspondence, reading text, writing, finding information, organizing, filing, faxing, photocopying, and provide general information to clients and the public. Data input into computers, supervised groups of children and assisted in setup of gymnasium venue. Answering phones, type and proofread correspondence, reading text, writing, finding information, organizing, filing, faxing, photocopying, and provide general information to clients and the public.

    • Cashier
      • Jul 2004 - Aug 2004

      Assisted in opening and closing down the store. Entrusted with handling substantial amounts of cash while communicating with multiple customers. Assisted in opening and closing down the store. Entrusted with handling substantial amounts of cash while communicating with multiple customers.

Education

  • Grant MacEwan University
    Diploma, Professional Communication
    2006 - 2008
  • NAIT
    2004, 2005 Graphic Communications
    2004 - 2005
  • McNally Composite High School
    2003 High School Diploma
    2000 - 2003

Community

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