Experience

Tesseon

• United States
• Human Resources
• 1 - 100 Employee

• Account Manager Lead

  • Feb 2023 - Present

  Still providing personalized support to 175+ companies across the US! I bring a knowledge of payroll, labor law, retirement plans and timekeeping solutions. I am versed in multiple payroll and timekeeping softwares. I work frequently with retirement providers such as Retirement Plan Consultants, Ascensus, John Hancock, Principal, and more!I now also share my knowledge with incoming hires as a department trainer. I collaborated in the creation of my department's first documented training program. Show less

• Account Manager

  • Apr 2022 - Present

  Same great company, new name! Formerly Accupay HCM, Tesseon is growing. I am growing with it.



AccuPay HCM

• United States
• Human Resources Services
• 1 - 100 Employee

• Time and Labor Management & Client Solutions Counselor

  • Jul 2018 - Present

  Gone are the days of filling out timecards by hand and taking employees at their word when it comes to recording hours worked!While continuing to support our clients' general payroll needs, my focus has shifted to navigating new software programs and payroll solutions available. Focusing on timekeeping solutions, I am responsible for making sure our clients' timekeeping seamlessly integrates with our payroll software. Identifying and correcting issues, creating custom scripting, and customizing reporting features all make up a large part of my day to ensure our clients are receiving the most accurate time and labor management reporting possible.Though I currently maintain over a hundred payroll accounts in iSolved, I also manage about 30 accounts in Swipeclock requiring specialized and sometimes quite intricate timekeeping rules. I also build and help maintain numerous timekeeping accounts in iSolved Time, providing troubleshooting for time card issues, absence and holiday policies, and time clocks. Show less

• Client Solutions Counselor Assistant

  • Dec 2017 - Jul 2018

  Maintaining a personal caseload of over 100 accounts, as well as supporting hundreds of others, my main goal is to ensure our clients are happy with the service they are receiving. Knowing the ins and outs of my clients' payroll and human resource needs is the crux of my job. I do everything I can to keep them on track and on time.

• Assistant Office and Operations Specialist

  • Oct 2015 - Dec 2017

  AccuPay HCM is in the Human Capital Management business servicing clients in 47 states and the District of Columbia. Our clients range anywhere from 1 to 1,200 employees.I am the first person clients see and speak to when visiting or calling. I am responsible for ensuring clients are directed to a specialist to best suit their needs, as well as assisting in the final process of printing, packaging, and tracking the completed payrolls and tax documents to ensure proper and timely delivery to clients. I keep client contact information up to date, and assist in entering new client information into our databases. I track and reorder printing inventory and office supplies.It is my goal to provide every client with a friendly and personalized experience every time they call or visit. Show less



Self-employed

• Freelance Writer, Photographer, and Graphic Designer

  • Jan 2013 - Present

  I blog about a wide array of subjects both fiction and non-fiction, mostly the craziness of life, while focusing on the horror genre. I work on many personal projects while collaborating with like-minded artists and friends. I am very involved in the creation of digital graphics by request for several online communities. Recently I have begun to delve into the world of book and album covers, and am a veritable .gif wizard. In 2015 I was tasked to design a visual asset for an online community, which became available in 2016 in the form of a wearable avatar t-shirt in Funcom's MMORPG 'The Secret World'. In 2016 I was tasked a second time to design another virtual asset for the same purpose in the same game, which became available later that year. Show less



City of New Bloomfield

• City Clerk

  • Dec 2007 - Jun 2012

  Assisted the city council in all aspects necessary. Liaison to the public. Utility billing clerk. Managed payroll and benefits. Court clerk. Yearly public audit assistance. Wrote and managed yearly budget. Grant writing. Administrative support to the Mayor, City Superintendent, Municipal Judge, City Attorney, Prosecuting Attorney and Police Department. Filed taxes. Managed city's accounts. Kept sensitive records. Kept multiple databases. Generated reports from a variety of programs. Often spoke with journalists and news officials regarding city policies. Took minutes at city meetings. Was responsible for all city publications and advertisements. Show less