Experience

Workforce Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Human Resources Generalist

  • Nov 2022 - Present

  McAllen, Texas, United States



Goodwill Industries of Michiana

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• WDS Employment Specialist/Trainer | WIOA Team Lead | Transition Specialist (Youth)

  • Oct 2016 - Feb 2022

  LaPorte, Indiana +Developed schedule of onboarding activities and materials, then presented the training to new staff. +Served as departmental designee during CARF accreditation by presentation of the new staff training. +Established and maintained positive and productive working relationships with VR Counselors, colleagues, and community resource partners (Medicaid, Social Security Administration, healthcare providers). +Created personalized visual cues to convey information to clients that ensured… Show more +Developed schedule of onboarding activities and materials, then presented the training to new staff. +Served as departmental designee during CARF accreditation by presentation of the new staff training. +Established and maintained positive and productive working relationships with VR Counselors, colleagues, and community resource partners (Medicaid, Social Security Administration, healthcare providers). +Created personalized visual cues to convey information to clients that ensured their informed choices. +Collaborated with community employers to educate about agency’s services. +Consistently recognized for long-term employment outcomes of clients’ success, and maintenance of accurate, detailed documentation of efforts in Social Solutions (employer database). +Handpicked by the Director of WIOA department to serve as Team Lead. The appointment was pended when work became remote during the pandemic necessitating that I returned to my previous role. +Lead weekly team meetings and facilitated individual monthly connections with 16 staff at five offices. +Traveled to each location on a weekly basis to perform quality assurance, address individual staff topics, and develop positive professional rapport. +Performed quality audits of information entered by staff into the state database to ensure authenticity, accuracy. +Served as the one-person “subdepartment” that provided Discovery services to in-school youth that were referred to the agency by the Office of Vocational Rehabilitation. Provided face-to-face services, case management, and on-the-job coaching to clients that became employed. +Collaborated with the ASPIRE program to increase progression of clients’ eventual successful employment. +Worked with local employers to carve jobs from existing on-site tasks to create customized roles for clients. +Provided on-site instruction, coaching, and support until clients reached their highest level of independence. Show less