Traci Kirkpatrick
Client Care Coordinator at OmniVue- Claim this Profile
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Bio
William Richards
Traci Kirkpatrick very successfully delivered operational success to TurboChef Technologies during my tenure as CFO and VP of Service from 2004-2009. She built and oversaw an exceptional team delivering first class customer service while also managing an extremely high volume order entry department. Traci always ensured all departmental tasks were completed accurately, timely, and within company policy! I also had the pleasure of working with Traci as a vendor/supplier to TurboChef from 2009-2017 when I was the President of a nationwide service company. My executive team became very accustomed to my saying that "We need someone just like Traci Kirkpatrick to help us run our business!" Without hesitation I highly recommend Traci for a position within your company. She is a truly dedicated professional that delivers results.
William Richards
Traci Kirkpatrick very successfully delivered operational success to TurboChef Technologies during my tenure as CFO and VP of Service from 2004-2009. She built and oversaw an exceptional team delivering first class customer service while also managing an extremely high volume order entry department. Traci always ensured all departmental tasks were completed accurately, timely, and within company policy! I also had the pleasure of working with Traci as a vendor/supplier to TurboChef from 2009-2017 when I was the President of a nationwide service company. My executive team became very accustomed to my saying that "We need someone just like Traci Kirkpatrick to help us run our business!" Without hesitation I highly recommend Traci for a position within your company. She is a truly dedicated professional that delivers results.
William Richards
Traci Kirkpatrick very successfully delivered operational success to TurboChef Technologies during my tenure as CFO and VP of Service from 2004-2009. She built and oversaw an exceptional team delivering first class customer service while also managing an extremely high volume order entry department. Traci always ensured all departmental tasks were completed accurately, timely, and within company policy! I also had the pleasure of working with Traci as a vendor/supplier to TurboChef from 2009-2017 when I was the President of a nationwide service company. My executive team became very accustomed to my saying that "We need someone just like Traci Kirkpatrick to help us run our business!" Without hesitation I highly recommend Traci for a position within your company. She is a truly dedicated professional that delivers results.
William Richards
Traci Kirkpatrick very successfully delivered operational success to TurboChef Technologies during my tenure as CFO and VP of Service from 2004-2009. She built and oversaw an exceptional team delivering first class customer service while also managing an extremely high volume order entry department. Traci always ensured all departmental tasks were completed accurately, timely, and within company policy! I also had the pleasure of working with Traci as a vendor/supplier to TurboChef from 2009-2017 when I was the President of a nationwide service company. My executive team became very accustomed to my saying that "We need someone just like Traci Kirkpatrick to help us run our business!" Without hesitation I highly recommend Traci for a position within your company. She is a truly dedicated professional that delivers results.
Experience
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OmniVue
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United States
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Client Care Coordinator
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Jun 2020 - Present
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TurboChef
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United Kingdom
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Manufacturing
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Director of Customer Service
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Sep 2006 - Mar 2018
Responsible for a team of 8 that handled all aspects of Order Fulfillment for Equipment, Service Parts, and Accessories. Coordinating ship dates with Procurement, Production, and Shipping to ensure customer orders were shipped on time. Responsilbe for all customer billing and freight claims on damaged product. Successfully created processes to ensure our customer experience met expectations. Responsible for a team of 8 that handled all aspects of Order Fulfillment for Equipment, Service Parts, and Accessories. Coordinating ship dates with Procurement, Production, and Shipping to ensure customer orders were shipped on time. Responsilbe for all customer billing and freight claims on damaged product. Successfully created processes to ensure our customer experience met expectations.
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Sage Parts
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United States
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Aviation and Aerospace Component Manufacturing
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100 - 200 Employee
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Special Projects/Billing Coordinator
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2000 - 2006
Handled major airline customers with billing and reporting requirements and implementation of these processes. Trained and audited the administrative personnel for accuracy and contract compliance. Handled yearly physical inventories at various airport location and managed the team on processes and procedures. In this position, I was also responsible for creating and maintaining procedures and processes that are still used. Handled major airline customers with billing and reporting requirements and implementation of these processes. Trained and audited the administrative personnel for accuracy and contract compliance. Handled yearly physical inventories at various airport location and managed the team on processes and procedures. In this position, I was also responsible for creating and maintaining procedures and processes that are still used.
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Education
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1987 - 1988
Bergen Community College
Business Administration and Management, General
Community
