Experience

Mercedes-Benz of Fort Washington

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Collision Specialist

  • Apr 2021 - Present



Rocco’s Collision Center NE

• Office Manager & Senior Estimator

  • Aug 2019 - Apr 2021



Alan's Collision

• Philadelphia, Pennsylvania

• Body Shop Assistant manager

  • Sep 2016 - Aug 2019



Sussman Honda Collision Center

• Roslyn, PA

• Estimator

  • Feb 2014 - Sep 2016



Fred Beans Collision Center

• Doylestown, PA

• Office Manager

  • Apr 2013 - Feb 2014

  Managed an office staff of 4 employees. Worked alongside the Manager and oversaw the daily operations - accounts payable and receivable, payroll, & customer service. Managed an office staff of 4 employees. Worked alongside the Manager and oversaw the daily operations - accounts payable and receivable, payroll, & customer service.



Sussman Honda Collision Center

• Roslyn, PA

• Office Administrator

  • Aug 2012 - Apr 2013

  Worked together as a team, but but responsible for all administrative duties including scheduling estimate & repairs on a daily basis. Managed the customer call center. Negotiated with insurance companies on behalf of our customers. Balanced all repair orders & sublets. Worked together as a team, but but responsible for all administrative duties including scheduling estimate & repairs on a daily basis. Managed the customer call center. Negotiated with insurance companies on behalf of our customers. Balanced all repair orders & sublets.



Bryner Collision Center

• Jenkintown, PA

• Office Manager

  • Jul 2006 - Aug 2012

  Worked directly with the Collision Center Manager and oversaw daily operations of a $2 million business. Responsibilities include administrative, accounts payable and receivable, payroll, scheduling and customer service. Prepare and distribute payroll on a weekly basis. Oversee inventory and purchases of automobile parts. Organize estimates and repair schedule on a daily basis. Managed the customer service call center. Consistently negotiated with insurance companies regarding customer claims. Show less



Collision Care @ Mosers

• Glenside, PA

• Administrative Assistant

  • Mar 2005 - Jul 2006

  Worked closely with the Manager and assisted in the daily operations such as, administrative duties, accounts payable and receivable, payroll, scheduling and customer service. Prepared payroll on a weekly basis Reconciled the vendor statements and forward them to corporate Worked closely with the Manager and assisted in the daily operations such as, administrative duties, accounts payable and receivable, payroll, scheduling and customer service. Prepared payroll on a weekly basis Reconciled the vendor statements and forward them to corporate



Flower Shop

• Hatboro, PA

• Owner / President

  • Jan 1994 - Feb 2005

  Owned and operated a flower shop which generated $350K annually. Managed a staff of 10 employees and negotiated pricing with vendors. Oversaw all perishable and non-perishable inventories. Created all consumer advertising and marketing events. Consistently recognized and rewarded employees for outstanding job performances. Tracked the progress and job costs for special events. Maintained accurate and concise budget analysis and reporting. Developed and maintained strong customer communications on a daily basis. Show less