Traci Countryman

Accounting Assistant at Medication Management Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Minooka, Illinois, United States, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Accounting Assistant
      • Apr 2021 - Present

    • Billing Technician
      • Sep 2015 - Apr 2021

      My job responsibilities include but are not limited to generating monthly and final statements, processing and entering payments, reconciling third party claims, adjudicating insurance claims, troubleshooting rejected claims, Aging reports, placing billing and collection calls, process adjustments and write offs, and ensure positive customer experience.

    • Accounts Receivable Specialist
      • Sep 2015 - Apr 2021

    • United States
    • Financial Services
    • 700 & Above Employee
    • Assistant Branch Manager
      • Nov 2014 - Sep 2015

      Exhibits a focus on customer service to help solidify relationships with existing customers.Initiates frequent communication with customers and new business leads.Identifies cross-selling opportunities by assessing customer needs and uses in-depth knowledge of product features and benefits to address the customer’s identified needs.Maintains positive interpersonal relationships with customers and employees.Participates in the weekly scheduling of Tellers/Personal Bankers ensuring proper coverage and prepares Time Sheet Recaps for payroll processing. Ensures that customer confidentiality is being maintained at the Branch.Shares responsibility of reviewing and approving the payment of overdrafts and uncollected funds.Ensures that Branch security procedures and policies are followed including: training staff on fraud prevention, monitoring teller differences, adherence to dual control, etc.Performs Teller operational duties as needed.Identifies training needs and participates in the active coaching of the teller supervisor and teller staff.Assists staff in recognizing and facilitating cross-selling opportunities.Conducts meetings and prepares meeting agendas, and assigns discussion topics to individual staff members. Initiates disciplinary action with Human Resources when required.Shares “Branch Vision” and fosters open communication with staff.

    • United States
    • Financial Services
    • Teller Supervisor
      • Feb 2007 - Nov 2014

      Retail banking Retail banking

    • United States
    • Machinery Manufacturing
    • Office Assistant
      • Feb 2002 - Feb 2007

      Answering phones, filing, data entry and working in excel. Answering phones, filing, data entry and working in excel.

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