Traci Chapman

Operations Manager at Chello
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Location
Greater Sydney Area, AU

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5.0

/5.0
/ Based on 2 ratings
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Stu Sheridan

A talented PM with super strong personal skills and stakeholder management. Would love to work with Traci again.

Sarah Fearnley-Whittingstall

Traci is an extremely knowledgeable and personable and I thoroughly enjoyed working with her. She knew her both her product and the market inside out, delivered punctually, within budget and to the brief. She's also an awful lot of fun. The UK would like her back!

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Credentials

  • Project Management Foundations: Procurement
    LinkedIn
    Mar, 2021
    - Sep, 2024
  • Purchasing Foundations
    LinkedIn
    Mar, 2021
    - Sep, 2024
  • Branding Foundations
    LinkedIn
    Feb, 2021
    - Sep, 2024
  • Scotwork Advancing Negotiation Skills
    Scotwork

Experience

    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Operations Manager
      • May 2023 - Present

    • Senior Project and Traffic Manager
      • Oct 2021 - May 2023

    • United Kingdom
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • May 2020 - Jul 2021

      A start-up, largely autonomous environment, I worked to prepare this highly successful UK-based LED Lighting business for launch into the Australian market. As Operations Manager I was responsible for understanding and communicating regulatory and packaging requirements for the Australian market, ensuring compliance, and liaising with senior global stakeholders for all approvals. I was also responsible for establishing and embedding processes, creating the operational budgets and cash flows for investor approval, running the business procurement functions (in HR, warehousing, utilities & transportation), and setting up warehousing and transport solutions with 3PL partners around Australia. Show less

    • Individual and Family Services
    • 300 - 400 Employee
    • General Manager, Home Office
      • Feb 2020 - May 2020

      As the General Manager of my household during this covid shaped employment gap , I was successful in achieving the following over this challenging period: * Executed home schooling full time for five weeks with 3rd stakeholder, and remained relatively sane. * Coached third stakeholder to finally achieve goal of riding their bike without training wheels. * Embedded potty-training with a very reluctant 4th stakeholder. * Managed two demanding stakeholders full-time, predominately with art and craft activities (but also Bluey), for what seemed like decades. * Delivered multiple high-profile, large-scale interior painting and exterior maintenance projects, on time and on budget. * Innovated in kitchen and took over Head Chef duties for the duration of 2020. * Established long-maligned exercise routine, thereby increasing performance and wellness of the firm. * Ran weekly WIPs with international and interstate external stakeholders via zoom calls. See also: Head Chef, Wellness Coach, Operations, Motivational Speaker, Fitness Instructor Show less

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Senior Project Manager
      • Aug 2019 - Jan 2020

      My purpose in this role was to ensure project profitability via successful project set up processes, and ensuring quality was maintained throughout the project up until final dispatch. As a Senior PM I was responsible for establishing project timelines, budgets and project asset matrix, guiding the account service team to manage the project progression and then leading the project through to the production phase, where I would brief production and dispatch assets upon completion. I liaised closely with the head of operations, finance, creative resource management and production to ensure each project was properly billed for, resourced and produced on time and on budget. Client base: Commonwealth Bank, Aveo Retirement Homes, Jack Daniels Show less

    • Stay-at-Home Mum
      • Jan 2018 - Jul 2019

      Following a complex 9 month schedule of internal works, I successfully delivered stakeholder number 4 into the firm. In the subsequent 18 month period, I achieved the following: *Implemented complex night and daytime rota for fourth stakeholder, bringing them in line with company requirements and expectations. *Successfully integrated stakeholder #4 into firm alongside stakeholder #3, promoting stakeholder #3 to a slightly more senior stakeholder position. *Empowered employee to stand up for, and ultimately, to speak up for themselves. *Established ongoing dietary requirements in line with external expert advice. *Honorary hostage negotiator between stakeholders #3 and #4 in times of crisis, playtime the dinner table and the car. *Integrated stakeholder #4 into wider community, engaged in community visits to council operated facilities and commercial establishments. *Spearheaded hands-on education and lead discussions with stakeholder #2 regarding future education requirements and development path. See also: Head Chef, Nutritionist, Chauffeur, Artistic Director, Nurse, Operations Manager, Early Childhood Teacher, Swim Coach, Hostage Negotiator. Show less

    • Australia
    • Advertising Services
    • 100 - 200 Employee
    • Senior Integrated Project Manager
      • Feb 2016 - Dec 2017

      As a Senior IPM my role was to align the correct process and team to each project, and to establish the best fit solution within budget constraints to ensure overall project profitibility which ultimately leads to greater profitiability for the business. Requires a strong understanding of end-to-end project management, consistently liaising with creative/marketing departments, comprehensive budget management, and gaining complex inter-departmental (including global) approvals and influencing at all levels of seniority. I worked to embed the newly created IPMO function within the commercial department by standardising processes, ensuring documentation was utilised on all projects and working closely with teams for building ongoing success. Mentored junior PMs and guided colleagues. Client base: American Express, Coca Cola, Supercars, Exchange for Change Show less

    • United States
    • Advertising Services
    • International Sales Manager
      • Sep 2015 - Feb 2016

      To establish Signature Luxury Style as a quality luxury magazine title in the industry, much of my role as the International Sales Manager was to meet with media agencies, contact clients and attend industry events. I was tasked to source and manage new and profitable client relationships within the Australian and international luxury markets. This position required high levels of sourcing, negotiation and influencing skills. To establish Signature Luxury Style as a quality luxury magazine title in the industry, much of my role as the International Sales Manager was to meet with media agencies, contact clients and attend industry events. I was tasked to source and manage new and profitable client relationships within the Australian and international luxury markets. This position required high levels of sourcing, negotiation and influencing skills.

    • Stay-at-Home Mum
      • May 2014 - Aug 2015

      Following a complex 9 month schedule of internal works, I successfully delivered stakeholder number 3 into the firm. In the subsequent 15 month period, I achieved the following: *Implemented complex night and daytime rota for third stakeholder, bringing them in line with company requirements and expectations. *Empowered employee to stand up, and ultimately, to speak up for themselves. *Established ongoing dietary requirements for stakeholder #3. *Negotiated continued adherence to the firms rules, particularly regarding screen time and broccoli. *Integrated stakeholder #3 into wider community, engaged in community visits to council operated facilities and commercial establishments. *Spearheaded hands-on education and lead discussions with stakeholder #2 regarding future education requirements and development path. See also: *Head Chef *Lead Nutritionist *Chauffeur *Artistic Director *Nurse *Operations Manager *Early Childhood Teacher *Swim Coach Show less

    • Israel
    • Events Services
    • 1 - 100 Employee
    • Trading Manager - Group M
      • Oct 2013 - May 2014

      In 2013, Group M was one of the most important media groups to Network Ten in terms of billings (total value approx. $200m), and in this position as a Trading Manager, my role was to negotiate, book and manage all billings and sponsorships from each of the group’s media agencies: Mindshare, Mediacom, MEC, Maxus, Hyland & Unity. Managed a team of three dedicated Trading Assistants to assist with the significant work load. This position required exceptional negotiation, attention to detail, multi-tasking, time management, project management and stakeholder management skills. Show less

    • Agency Sales
      • Feb 2012 - Oct 2013

      Agency Sales reps at Network Ten actively negotiate, book and manage all bookings and sponsorships from their agency patch, and for me this was PHD/Zenith/Ikon/Unity/Hyland/Bohemia. This position required high levels of negotiation, attention to detail, Olympic level multi-tasking & time management, project management and stakeholder management skills. As the key contact for my agencies, I was constantly visiting my agencies to promote new Network Ten programs, pitching sponsorships, presenting and networking with mid to senior colleagues. Show less

    • Travel Category Manager
      • Sep 2006 - Jul 2011

      As a client Category manager on the Travel sector, my role was to be highly visible and influential within the category to effectively grow the Guardian’s commercial share and further the specific business and category strategies. I played a key role in the end-to-end organisation of the international Guardian Travel awards annual three day event, along with multiple digital immersion events for key clients. This position required high levels of networking, relationship building, category knowledge, influencing and stakeholder management skills. Show less

    • Agency Sales
      • Jan 2004 - Nov 2005
    • 1 - 100 Employee
    • Media Planner/Buyer
      • Jul 1998 - Aug 2002

Education

  • Scotch College

Community

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