Experience

Graham Webb Academy

• United States
• Individual and Family Services

• Cosmetology Instructor

  • Apr 2015 - Present

• Student Mentor

  • Oct 2014 - Present



Melwood

• United States
• Individual and Family Services
• 200 - 300 Employee

• Benefits Specialist

  • Aug 2010 - Jul 2014

  Administer health insurance benefits to approximately 1300 contract and staff employees. Administer health insurance benefits to approximately 1300 contract and staff employees.



Melwood Horticultural Training Center

• Benefits Specialist

  • 2002 - 2014

  New hire orientation. Timely enrollments and terminations from all insurance carriers. Proper deductions from payroll using HRIS and payroll databases. Maintenance of electronic and paper files. Communicates benefit options to employees/families, managers and supervisors. Liaison between insurance companies and employees to settle claims. Processes employee personal updates in all database systems. Ensure carrier invoices are reconiled with current enrollment and paid in timely manner.… Show more New hire orientation. Timely enrollments and terminations from all insurance carriers. Proper deductions from payroll using HRIS and payroll databases. Maintenance of electronic and paper files. Communicates benefit options to employees/families, managers and supervisors. Liaison between insurance companies and employees to settle claims. Processes employee personal updates in all database systems. Ensure carrier invoices are reconiled with current enrollment and paid in timely manner. Coordinates open enrollment with the broker/third party administrator, carriers and Total Rewards Team. Show less New hire orientation. Timely enrollments and terminations from all insurance carriers. Proper deductions from payroll using HRIS and payroll databases. Maintenance of electronic and paper files. Communicates benefit options to employees/families, managers and supervisors. Liaison between insurance companies and employees to settle claims. Processes employee personal updates in all database systems. Ensure carrier invoices are reconiled with current enrollment and paid in timely manner.… Show more New hire orientation. Timely enrollments and terminations from all insurance carriers. Proper deductions from payroll using HRIS and payroll databases. Maintenance of electronic and paper files. Communicates benefit options to employees/families, managers and supervisors. Liaison between insurance companies and employees to settle claims. Processes employee personal updates in all database systems. Ensure carrier invoices are reconiled with current enrollment and paid in timely manner. Coordinates open enrollment with the broker/third party administrator, carriers and Total Rewards Team. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Directory Assistance Operator

  • 1998 - 2001

  Provided operator assistance for approximately 1200 calls per day. Search local and national databases providing customers with residential, business and governmental listings as well as area and country code verification. Service Assistant duties as needed providing extended search time for more difficult listings. Provided operator assistance for approximately 1200 calls per day. Search local and national databases providing customers with residential, business and governmental listings as well as area and country code verification. Service Assistant duties as needed providing extended search time for more difficult listings.