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Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Program Coordinator, Shared Services
      • Dec 2022 - Present

    • Administrative Assistant
      • Aug 2018 - Present

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Health Plan IT Operations Support
      • Oct 2017 - Aug 2018

      Key Accountabilities:● Work with health insurance carriers, Division of Insurance and various other stakeholders to load health plans into Marketplace system under strict timelines● Provide efficient and effective administrative support to Director of Operations● Cultivate hyper-effective working relationships with health insurance carriers ● Perform EDI 834 transactions research and file transfers troubleshooting● Data Reconciliation; Customer complaint escalation and research; SQL Reports for processing customer changes● Diligently ensure accuracy of 1095 documents reported to IRS

    • Office and Administrative Lead
      • Jul 2017 - Oct 2017

      Key Accountabilities:● Executive Assistant to both Chief Operating Officer and Chief Technology Officer● Board of Directors liaison including agenda and writing/approval of minutes● Effective support HR Director in recruiting, hiring and training of new employees● Provide knowledgeable leadership and supervision of Administrative Assistant(s)● Manage multiple calendars, scheduling, supplies budget, and credit card reconciliation● Creation of presentations for board and committee meetings● Update website for upcoming and archived documents● Event committee budget responsibilities include holiday party and staff development● Transition termed employees to COBRA

    • Office and Administrative Coordinator
      • Mar 2016 - Jul 2017

      Key Accountabilities:● Executive Support: Expense reconciliation, meeting(s) set-up and agenda(s) outline● Efficient coordination and management of office events● Greet, welcome and direct customer, visitors and meeting attendees● Work with office personnel (80) to meet their administrative needs● Created guidelines to determine garage parking privileges based on tenure and title based on lease specifications to stay within budget

    • Office Manager
      • Feb 2009 - Mar 2016

      Key Accountabilities: ● Provide effective executive support to 2 owners/Presidents ● Ensure accuracy of broker commissions paid by the health insurance carriers ● Cultivate efficient hiring and training practices ● Coordinate enrollment for individuals and small groups in health insurance plans ● Partner with small business HR managers to enroll and terminate employees into employer sponsored benefits ● Organize health insurance carriers and HR managers to help with billing issues and any claims questions ● Scheduled and confirmed appointments with clients ● Payroll on a bi-monthly basis as well as quarterly reports using QuickBooks ● Write and change individual auto and homeowner policies ● Supervise employees to be sure office efficacies

Education

  • Red Rocks Community College
    Associate's degree, Computer Science

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