Tracey Thompson

Product Design Leader at Lab Zero Innovations Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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Mike Borgsdorf

I worked with Tracey for several years at Glencoe McGraw-Hill. We collaborated on several major educational publishing projects. No matter the deadline or difficulty, Tracey maintained professionalism and a positive attitude. Her creative design solutions and her ability to work with diverse teams were great assets to our design group, and I highly recommend Tracey.

Holly Goldsmith

Tracey is an extremely creative graphic designer who is able to come up with unique design solutions to solve visual challenges. She is a team player whose input to our group was invaluable. As a great listener, she always attempts to satisfy her customers while still maintaining the integrity of the design work she is doing. She is also a sunny personality who adds depth and fun to any team!

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Credentials

  • Demystifying Vision
    Design Dept.
    Jul, 2023
    - Oct, 2024
  • Habits of High Performing Teams
    Designer Fund
    Mar, 2023
    - Oct, 2024
  • Design Leadership Fundamentals I
    Design Dept.
    Jan, 2023
    - Oct, 2024
  • Business Strategy Basics
    Designer Fund
    Jan, 2023
    - Oct, 2024
  • Power, Persuasion & Influence from the Leadership, Collaboration and Communication Series
    Designer Fund
    Dec, 2022
    - Oct, 2024
  • Foundations in Creative Leadership
    IDEO U
    Aug, 2020
    - Oct, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Product Design Leader
      • Mar 2010 - Present

      I perform two primary roles at Lab Zero: I am a partner and an advocate. On projects, I partner with the product team to understand the problem space, the user needs, and the business goals. I take part in conversations with stakeholders. I help conduct user research. I create journey maps and visual artifacts to help align the team and stakeholders around key moments for the user in our service. I advocate for the user during every step of the design process. I define design principles to guide our design explorations. I create and evaluate potential solutions. I work at the appropriate level of fidelity for the conversation. I create prototypes to help test our hypothesis with real users. I lead design critiques to with the user goals and design principles in mind. I use visual design principles to create design systems that provide users with a clear and consistent experience every step of the way. I am a partner to engineering throughout delivery. I bring engineering into the discussion early. I pair with tech leads to allow feasibility to inform and refine potential design solutions. I write user stories. I ensure those stories are actionable by engineering before the sprint starts. During the sprint, I pair with engineers to give feedback on in-progress work and adapt designs to our changing understanding. I review stories for acceptance. As a member of the Lab Zero community, I partner across teams to improve our processes and share knowledge. I advocate for design and partner with my team to communicate the value of design thinking to our clients. Show less

    • United States
    • Design Services
    • 700 & Above Employee
    • Freelance Communication Designer
      • Jan 2008 - May 2011

      IDEO | Communication Designer - Human Resource Protocols Worked closely with a human factors designer and interaction designer to develop human resource protocols for a large health care company. Designed print based tools to support positive employee behaviors.Conducted field research to obtain feedback and improve print tools. IDEO | Communication Designer - Human Centered Medical Research Collaborated with an instructional designer to translate existing collateral for a medical trial into human-centered research and educational tools. Organized trial information to promote a clear workflow for medical staff. Developed visual devices to improve navigation and identify key information. Created digital templates for researcher and patient tools to ensure information was presented in a clear and consistent manner that can be easily changed and replicated as necessary. Completed a second iteration with a new medical research project in 2010. Show less

    • Freelance Designer
      • Oct 2008 - Jan 2009

      Production design for large branded documents and presentations. Organized the design template for production, prepared and revised over 200 pages of content, and designed a concept illustration. Production design for large branded documents and presentations. Organized the design template for production, prepared and revised over 200 pages of content, and designed a concept illustration.

    • Freelance Designer
      • Jun 2007 - Sep 2008

      Independently developed textbook designs and design templates for educational publishing.

    • Designer
      • Nov 2004 - Jun 2007

      -collaborated with editors, marketing managers, production and management to develop high quality educational products.-designed interiors and covers for a variety middle and high school textbooks.-created detailed digital templates for the production of interior designs. -worked closely with production to ensure designs were accurately produced.-directed outside vendors in the design of book covers and interiors.-effectively managed multiple projects and project components.-developed workflow procedures and templates to simplify the design process. Show less

    • Design Consultant
      • May 2002 - Nov 2004

      independently developed and executed design concepts for diverse client base maintained a productive and balanced working environment Major Clients: RipBang Studios, Inc | Graphic Designer developed a signage and environmental branding system for a major hotel produced bid packages for architectural project proposals prepared marketing materials Investment Horizons Inc. | Graphic Designer extended print marketing campaign to address evolving company strategy Show less

    • United States
    • Financial Services
    • Senior Designer
      • Sep 2001 - Aug 2002

      -designed marketing and educational materials to explain the investing process -maintained a photographic archive and portfolio -scanned, edited and printed relevant photographic materials -designed marketing and educational materials to explain the investing process -maintained a photographic archive and portfolio -scanned, edited and printed relevant photographic materials

    • United States
    • Architecture and Planning
    • 700 & Above Employee
    • Senior Environmental Graphics Intern
      • May 2000 - Aug 2000

      -developed several corporate signage schemes -produced presentation renderings and models -prepared contract documents for production -developed several corporate signage schemes -produced presentation renderings and models -prepared contract documents for production

Education

  • Carnegie Mellon University
    Bachelor of Arts (BA), Design and Visual Communications, General
    1998 - 2002
  • The School of the Art Institute of Chicago

Community

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