Tracey (Scher) Campbell
Director Of Operations, Behavioral Health at Firelands Regional Medical Center- Claim this Profile
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Bio
Credentials
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Green Belt Healthcare Certification, Six Sigma
Six Sigma Global InstituteJan, 2022- Oct, 2024 -
Lean Six Sigma, Green Belt
Bowling Green State UniversityJan, 2008- Oct, 2024 -
Professional Clinical Counselor, Supervision Designation
Ohio Counselor, Social Worker, & Marriage and Family Therapist BoardJan, 2001- Oct, 2024
Experience
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Firelands Regional Medical Center
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Higher Education
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1 - 100 Employee
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Director Of Operations, Behavioral Health
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Aug 2020 - Present
• Business operations including profit and loss accountability for $25 million annual budget. • Administrative responsibilities include productivity, utilization, and achievement of Key Performance Indicators. • Strategic planning re: financial, workforce, and quality initiatives. • Collaboration with C-Suite executives to execute strategic business plans. • Achievement of HEDIS measures. • Identification and implementation of recruitment, retention, and oversight of 225+… Show more • Business operations including profit and loss accountability for $25 million annual budget. • Administrative responsibilities include productivity, utilization, and achievement of Key Performance Indicators. • Strategic planning re: financial, workforce, and quality initiatives. • Collaboration with C-Suite executives to execute strategic business plans. • Achievement of HEDIS measures. • Identification and implementation of recruitment, retention, and oversight of 225+ FTEs. • Application of lean six sigma strategies to manage and enhance productivity. • Grant writing and implementation of grant-funded services. • Experience with EHR implementation and migration between systems, form and report building and user training. • Development of strategic partnerships. • Contract negotiation, pricing structures, and delivery schedules. • Design and execution of cost containment and reduction strategies.
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Clinical Director
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Dec 2002 - Aug 2020
• Clinical oversight of ten offices in seven-county region. • Responsibility for state and national licenses/accreditations. • Developed and implemented evidence-based programs. • Established Quality Improvement Program measures. • Developed clinical documentation processes to promote quality and efficiency. • Created orientation, education, and competency standards. • Actively participated in development and implementation of electronic health record. • Public… Show more • Clinical oversight of ten offices in seven-county region. • Responsibility for state and national licenses/accreditations. • Developed and implemented evidence-based programs. • Established Quality Improvement Program measures. • Developed clinical documentation processes to promote quality and efficiency. • Created orientation, education, and competency standards. • Actively participated in development and implementation of electronic health record. • Public speaking. • Designed and implemented employee training re: clinical practices, legal and ethical issues, documentation standards, safety, etc. for workforce of 200+ FTEs. • Inter-system networking. • Created electronic forms within electronic health record.
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Case Management Coordinator
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Dec 2001 - Dec 2002
• Responsible for hiring, training, orientation and supervision of case management staff.
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Adolescent Partial Hospitalization Program Therapist
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Aug 2000 - Dec 2001
• Interdisciplinary treatment planning, individual and group therapy, crisis intervention services.
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Lead Case Manager
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Nov 1997 - Aug 2000
• Assisted Site Director with administrative responsibilities regarding oversight of case management team (10 FTEs) including assisting employees in achieving documentation and productivity requirements.
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Social Services Intervention Specialist
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Jun 1996 - Nov 1997
• Developed and implemented care plans to promote family re-unification. • Developed and implemented care plans to promote family re-unification.
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Case Manager
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Oct 1993 - May 1996
• Provided full scope of case management services to adults and youth with behavioral health disorders. • Provided full scope of case management services to adults and youth with behavioral health disorders.
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Education
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University of Toledo
Master of Education (M.Ed.), Community Counseling -
Bowling Green State University
Bachelor of Arts (B.A.), Psychology