Tracey Patacca, CDCA
Community Engagement Supervisor at McIntyre Center- Claim this Profile
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Bio
Credentials
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Agile Project Management
GoogleMar, 2023- Oct, 2024 -
Capstone: Applying Project Management in the Real World
GoogleMar, 2023- Oct, 2024 -
Google Project Management
Google Career CertificatesMar, 2023- Oct, 2024 -
Project Execution: Running the Project
GoogleMar, 2023- Oct, 2024 -
Project Planning: Putting It All Together
GoogleFeb, 2023- Oct, 2024 -
Project Initiation - Starting a Successful Project
GoogleNov, 2022- Oct, 2024 -
Foundations of Project Management
GoogleOct, 2022- Oct, 2024 -
Chemical Dependency Counselor Assistant
Wise Communication, LLCAug, 2022- Oct, 2024 -
Leading with Kindness and Strength
LinkedInAug, 2021- Oct, 2024 -
Leading with a Heavy Heart
LinkedInAug, 2021- Oct, 2024 -
Creativity at Work: A Short Course from Seth Godin
LinkedInJul, 2021- Oct, 2024 -
Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary)
LinkedInJul, 2021- Oct, 2024 -
Chemical Dependency Counselor Assistant, Preliminary
Wise Communications, LLCJun, 2021- Oct, 2024 -
Enhance Your Productivity with Effective Note-Taking
LinkedInJun, 2021- Oct, 2024 -
Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
LinkedInJun, 2021- Oct, 2024 -
Optimize Your Resume for Applicant Tracking Systems
LinkedInJun, 2021- Oct, 2024
Experience
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McIntyre Center
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United States
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Mental Health Care
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1 - 100 Employee
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Community Engagement Supervisor
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Jan 2021 - Present
Supervising, developing & training all aspects of the Community Engagement department as we evolve into a larger, more efficient cross-functional team.Supporting Executives & Directors with various administrative tasks including agency wide projects such as revamping all agency forms, educational materials, building training procedures manuals & quality assurance audits of Electronic Health Records. Collaborating with Leaders during interviewing, hiring & training of new talent. Streamlining the intake, scheduling & referral process for medical services. Guiding the transformation of the Community Engagement department from a solely administrative role into an innovative clinical & medical support role. Show less
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Community Engagement Coordinator
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Apr 2019 - Jan 2021
Community Engagement Coordinator for the McIntyre Center & McIntyre Center Recovery Living Facility: the first voice you hear on the phone to the last smile you see as you leave (and all the orchestration in between!) Office Coordination, Intake, Scheduling, Treatment & Transportation Coordinator for Substance Use Disorder Treatment, Mental Health Services, Medical Services, Recovery Living Housing, Assessments, & Driver's Intervention Programs/OVI Offender Education - Communication Hub traffic controller for both locations - Point of contact for all referral sources and partners such as Courts, Probation, Parole, Child & Family Services, Lawyers, Treatment Facilities, Sober Living Houses, Case Workers, etc. - Create & maintain Client Electronic Health Records - Daily monitoring of Treatment & Transportation Rosters - Inventory monitoring, supply ordering - Weekly reporting of current trends via Weekly Treatment Census - Various Administrative tasks and projects such as complete revamp of all agency documents, educational materials, and building training manuals. Slowly doing my part to help blur the lines between Mental Health & Addiction as we chip away at the stigmas surrounding them. Show less
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City of Independence, Ohio, USA
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Government Administration
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1 - 100 Employee
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Community Service Coordinator
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Feb 2017 - Apr 2019
Serving the City of Independence as the Liaison between the Residents & all of the Community departments, services, programs & events with a concentration in assisting our Senior Citizens & Youth populations. Coordinating programs, various services, transportation, meals, daily wellness checks & scheduling event reservations in Sportsman for multiple banquet rooms, Town Hall, Liberty Station & the Gazebo. Building Resident profiles, verifying residency, accurate contact information and ensuring waivers are current and uploaded. Assisting with event planning, vendor registration & coordinating City sponsored events such as Home Days, Fall Fest, parades, etc. Collaborating with various Departments & Organizations to complete bi-monthly publication of the Community Spotlight. Also, working alongside Youth Programs as the Leader of the Preschool class, Kangaroo Kids - 26 three - five year old children & parents, Adult Counselor with the Summer Playground Camp - 135 children Preschool through Fourth Grade. Show less
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Everything Happy
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United States
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Restaurants
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Senior Consultant | Brand Ambassador
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Mar 2011 - Jan 2015
Focusing on building brand awareness for a local small business and sharing the mission of One to Love - One to Give. Focusing on building brand awareness for a local small business and sharing the mission of One to Love - One to Give.
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Bella Toccare De Spa & Salon
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United States
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Consumer Services
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1 - 100 Employee
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Cosmetologist | Massage Therapist | Aesthetician
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Apr 2006 - Apr 2011
Cosmetologist - Hair Stylist, Colorist Aesthetician - Skincare Specialist, Facial Waxing, Make Up Artist Massotherapist - Massage Therapy, Hot Stone Massage, Reiki, Lypossage Nail Technician - Natural Nail Manicurist, Pedicurist Aveda Training - Aveda Performance, Aveda Solutions, Aveda Coaching Orientation Cosmetologist - Hair Stylist, Colorist Aesthetician - Skincare Specialist, Facial Waxing, Make Up Artist Massotherapist - Massage Therapy, Hot Stone Massage, Reiki, Lypossage Nail Technician - Natural Nail Manicurist, Pedicurist Aveda Training - Aveda Performance, Aveda Solutions, Aveda Coaching Orientation
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SEPHORA
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France
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Retail
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700 & Above Employee
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Store Specialist | Assistant Manager | Store Opening Team | Skincare Expert
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2002 - 2006
Store Specialist | Assistant Manager | Training Assistant Manager Training Assistant Manager - training new management talent both in our store and/or on location with their teams, traveling to fill management shortages through out the US Skincare & Operations Lead | Overseeing both Departments from training talent, increasing sales, trends & growth, inventory replenishment to developmental needs & opportunities. Coordinating Brand events and trainings Store Opening Team | US & Canada | Store prep, display & inventory set up, training Cast Members, hosting grand opening events & on "stage" training of Cast Members, coordinating Grand Opening Events and the first week of operation Skincare Expert | Inaugural graduate, Science of Sephora - advanced skincare training Skincare Encore Training Module Research & Development | Working alongside the Corporate Education Team Train the Trainer graduate, 2003 Various Managerial & Administrative tasks such as interviewing, hiring, on-boarding new talent, performance appraisals, building schedules for up to 75 Cast Members, monitoring & submitting payroll, cross-training departments to increase sales & units per transaction, participating in team & regional meetings, coordinating store events/launches, scheduling Brand Ambassadors for in store events & training, monitoring all daily activities on "stage". Show less
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Education
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2022 -
Coursera
Google Project Management Career Certification -
2022 - 2022
Wise Communications. LLC
CDCA Chemical Dependency Counselor Assistant, Phase II -
Wise Communications
CDCA, Chemical Dependency Counselor Assistant - Preliminary, Phase I -
1998 - 2000
National Institute of Massage Therapy
Massotherapy, Massage Therapy -
1994 - 1996
Cuyahoga Valley Career Center
Cosmetology, Cosmetology & Aesthetics
Community
