Experience

Refugee Action

• Database Manager

  • Jun 2019 - Present



Sue Ryder

• Database Executive

  • Oct 2018 - Present

  *Data Selections - mailings up to 30,000 records, email selections, Telemarketing selections and SMS selections*Data analysis - campaign and appeal analysis, action analysis, supporter analysis *Data Quality - data cleansing and quality checks to ensure efficiency for selections as well as accuracy to avoid any errors or complaints* Database training - Raisers Edge training for all levels including query and reports training



Feed the Minds

• Fundraising Officer

  • Jun 2017 - Nov 2018

  * Responsible for all Data selections for three mailing appeals each year* Data analysis to ensure GDPR compliance * Data cleansing * Challenge Events lead * Trust and Foundations grant applications * Direct Marketing project management



Progressio UK

• Fundraising and Database Administrator

  • Jan 2016 - Dec 2016

  Responsible for the effective maintenance and management of Progressio's database and donations process. Acting as Progressio's Raisers Edge expert. Ensuring the quality and integrity of the data is to a high standard through regular cleaning activities. Performing complex database processes on a daily basis, including imports, queries and exports to produce detailed and accurate reports for use in research, mailings, analysis and executive reporting. Responsible for database financial… Responsible for the effective maintenance and management of Progressio's database and donations process. Acting as Progressio's Raisers Edge expert. Ensuring the quality and integrity of the data is to a high standard through regular cleaning activities. Performing complex database processes on a daily basis, including imports, queries and exports to produce detailed and accurate reports for use in research, mailings, analysis and executive reporting. Responsible for database financial reporting to reconcile with finance records for each quarterly Board meeting. Use reporting to analyse fundraising and direct marketing appeals. Responsible for supporter care of individual supporters - ensuring that all queries are dealt with efficiently and effectively in a professional manner. Responsible for mass mailings to all active supporters to keep them up to date with Progressio's work. Researching and compiling biographies for potential Major Donors. Also working with the Communications team on content gathering for the Trustees Annual Report and the Annual Review. Working as a part of the Public Engagement team to organise events such as International Youth Day music event, stakeholder event and the AGM. Show more Show less



EastWest Institute

• Development Intern

  • Jan 2015 - Dec 2015

  Supporting the development team on various tasks. Financial data entry using Raisers Edge database. Compiling biographies of existing and potential major donors for senior staff members. Researching government and bureaucratic agencies for any grant opportunities relevant for each of the institute's internal programs. Writing acknowledgement letters for all donations received. Relaying relevant fundraising events information and fundraising information sessions to all members on the development… Supporting the development team on various tasks. Financial data entry using Raisers Edge database. Compiling biographies of existing and potential major donors for senior staff members. Researching government and bureaucratic agencies for any grant opportunities relevant for each of the institute's internal programs. Writing acknowledgement letters for all donations received. Relaying relevant fundraising events information and fundraising information sessions to all members on the development team. Updating Major Donor records according to meetings with senior leadership. I also utilized this opportunity to improve my research and writing skills by completing an optional Intern Research project on US relations with the Gulf states after the Iran nuclear deal. Show more Show less



Abtran

• Back Office Administrator

  • Oct 2013 - Nov 2014

  Evaluate and analyse driving licence applications which requires high attention to detail while adhering to strict deadlines. Data entry which also requires a high level of accuracy. Required to work on own initiative by contributing any innovative ideas that can benefit the operational process as a whole while also working as part of a team to ensure efficiency throughout the operational process. Preformed a variety of operational activities such as software testing, which required high… Evaluate and analyse driving licence applications which requires high attention to detail while adhering to strict deadlines. Data entry which also requires a high level of accuracy. Required to work on own initiative by contributing any innovative ideas that can benefit the operational process as a whole while also working as part of a team to ensure efficiency throughout the operational process. Preformed a variety of operational activities such as software testing, which required high organizational skills, presenting daily strategic plans to the operation managers and service delivery managers, training new hires on the floor through my extensive knowledge of the operation, reporting any edited versions of the driver applications. Reception cover – Attending to both internal and external clients. Such duties include answering any phone calls from clients, booking meeting rooms for clients, transferring calls, booking taxis, directing clients and ensuring all clients are adhering to the security policies of the company. Everyday use of Microsoft Office suite, particularly Microsoft Outlook and Excel. Show more Show less