Experience

Bank of Clarke

• United States
• Financial Services
• 1 - 100 Employee

• Bank Teller

  • Jul 2019 - Present

  • Responsible for counting cash and balancing bank drawer • Providing excellent customer service and resolving issues • Assist customers with financial transactions such as deposits, transfers, withdrawals, and check cashing • An understanding of in-depth bank systems and policies • Responsible for counting cash and balancing bank drawer • Providing excellent customer service and resolving issues • Assist customers with financial transactions such as deposits, transfers, withdrawals, and check cashing • An understanding of in-depth bank systems and policies



Respiratory Care Associates

• Office/Billing Manager

  • Apr 2007 - May 2019

  • Responsible for general oversight of daily operations and direct supervision of billing staff• Responsible for creating and implementing billing policies and procedures• Responsible for hiring and training customer service and billing staff

• Customer Service Representative

  • Jun 2002 - Mar 2007

  • Performed intake for new patient setups and scheduled appointments• Answered phones and executed professional communication skills with patients, doctors, and referral sources as well as exhibiting excellent customer service • Gathered medical documentation in order to process claims and obtain authorizations



Retina Associates, PC

• Winchester, VA

• Private Certified Surgical Technologist

  • Jul 1999 - Apr 2002

  • Performed all required duties of ophthalmological surgical assistance and office based patient care • Assisted office staff with correct coding for OR and office procedures • Performed all required duties of ophthalmological surgical assistance and office based patient care • Assisted office staff with correct coding for OR and office procedures



City Hospital

• Martinsburg, WV

• Certified Surgical Technologist

  • Feb 1994 - Jul 1999

  • Performed all requirements of general, orthopedic, and OB/GYN surgical assistance • Maintained sterile fields, surgical instrument inventory, and count pre and post procedures • Performed all requirements of general, orthopedic, and OB/GYN surgical assistance • Maintained sterile fields, surgical instrument inventory, and count pre and post procedures