Marketing Manager

• Jul 2016 - Present

Design marketing strategies to promote new store locations, products, and or services across a variety of channels–digitally and face-to-face. Created weekly email newsletter to promote new products/menus and communicate store changes/policies to customers. Subscriber base has grown to 14,000 members with 30% open rate (Industry average 8%). Manage customer relationships via direct correspondence to customer reviews and questions. Manage content for website and social media–including directing videos and photos. Coordinate product launches, new in-store programs, and store openings. Manage store events through organizing RSVPs, collaborate with participating vendors, design floor plans and overall set up and break down. Show less

Catering Sales

• May 2014 - Jul 2016

Made site visits to create event plans for clients, drafted contracts for rental companies, sourced entertainment, assembled décor, and managed the overall flow of the event. Provided training for new catering wait staff–30+ team. Improved an invoicing system to more accurately bill customers for all rendered services. Made site visits to create event plans for clients, drafted contracts for rental companies, sourced entertainment, assembled décor, and managed the overall flow of the event. Provided training for new catering wait staff–30+ team. Improved an invoicing system to more accurately bill customers for all rendered services.

Home Department Manager

• Aug 2012 - May 2014

Assistant Store Manager

• Jul 2010 - Aug 2012