Experience

The Goldsmiths' Centre

• United Kingdom
• Retail Art Supplies
• 1 - 100 Employee

• Team Administrator at the Goldsmiths' Centre

  • Sep 2021 - Present

• Office Administrator

  • Feb 2012 - Sep 2021

  The Goldsmiths’ Centre is the leading charity for the professional training of goldsmiths and an exciting community and events space dedicated to goldsmithing and creativity. We bring together trainee and working goldsmiths and anyone interested in jewellery, silversmithing and the allied trades, in a unique community that works and learns together to create a skilled workforce, boost the economy and promote craftsmanship in the UK. We provide affordable jewellery workshops and studios to rent, jewellery and silversmithing training and a lively events programme. Trainees, apprentices, craftspeople and the general public can all be part of our community.I am the main point of contact for Staff, Visitors and Clients. I support an office team of 12 and also 26 craftsman and women in units throughout the building. Show less



Forster Communications

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Front of House / Office Administrator

  • Mar 2007 - Sep 2011

  • Responsible for the effective running of reception and Manager of a Facilities Assistant • To ensure the office runs smoothly and efficiently via the management of all office support systems e.g. computers, fax, phones, photocopier, printer • To provide general administrative, PA and secretarial support to the Finance and Personnel Manager and SMT as and when required • To ensure all invoices/purchase orders and other relevant financial information is correctly filed and managed through the sign-off procedure to correct payment using Synergist and SAGE • To oversee entries into office diary and update accordingly • To maintain employee holiday/sickness records • To implement Health and Safety and Fire Procedures throughout the company • To ensure computer systems run correctly and inform IT support company immediately if support is required, whilst being on hand to provide technical support • To ensure freelancers working within The Forster Company office can undertake their work efficiently through appropriate induction and location, i.e. oversee ‘hot desking’ • To order and record courier and taxi services when necessary and oversee pick-up • To organize business travel for Directors and Production Teams as and when necessary • To process expenses for the SMT • To organize and oversee Management Accounts meetings • To be responsible for the booking system for the meeting rooms and the powerbooks/projectors/iPhones • To open mail and deliver to in-trays, or file as appropriate; to deliver, as appropriate, outgoing post • To implicate and maintain strong relationships with Suppliers and Contractors • To facilitate client meetings and organize refreshments/lunch as necessary • To organize inductions for all new staff • To manage magazine subscriptions, and update/cancel as required • To maintain central filing and archiving • To ensure environmental policies are practiced at all times • Trained Fire Warden / Marshall Show less



Ziggurat Brands

• United Kingdom
• Design
• 1 - 100 Employee

• Office Manager / PA

  • Jun 2005 - Feb 2007

   Organising diaries for the MD, Board Room and 2 Creative Directors.  Full PA support to 3 Senior managers including expenses and meeting arrangements  Ordering national and international couriers.  Organising client lunches, both internal and external.  Organisation of director’s travel - national and international.  Maintaining office supplies – for the office and the design studio.  Health and Safety Officer and Fire Warden.  Facilities manager - responsible for organising cleaners, couriers, recycling and any other services which may be needed by the office or studio.  Managing reception and front of house.  Faxing, filing and general upkeep of the office paperwork.  Organising social events for staff - including a Christmas trip to Prague. Show less



Ascent Media Group

• United States
• Entertainment
• 1 - 100 Employee

• Senior Receptionist

  • May 2002 - Jun 2005

   Managing reception and front of house.  Booking meeting rooms.  Briefing security guards taking over in the evening.  Ordering taxis.  Maintaining and upkeep of signing in sheets and telephone lists for the building.  Using Avaya switchboard.  Responsible for 3 runners.  Fire Marshall and First Aider.  Managing reception and front of house.  Booking meeting rooms.  Briefing security guards taking over in the evening.  Ordering taxis.  Maintaining and upkeep of signing in sheets and telephone lists for the building.  Using Avaya switchboard.  Responsible for 3 runners.  Fire Marshall and First Aider.



Lion Television

• Media Production
• 1 - 100 Employee

• Receptionist / Deputy Office Manager

  • May 1999 - May 2002

  • Managing reception and front of house. • Using Ericsson switchboard. • Responsible for maintaining telephone system with 100 extensions. • Stock control of office stationary and building supplies. • In charge of international and national shipping requirements. • Maintenance of courier accounts. • Member of the Ravenscourt Services Social Committee - responsible for organising social events, including summer and Christmas parties for 150+ people. • Interviewing, supervising and co-ordinating work experience placements. • Maintaining building systems, including the lift, air-conditioning, heating, security and alarms. • Assisting the Office Manager with all incoming invoicing for the building. • Fire officer - responsible for instructing staff and fire monitors, checking and maintaining fire systems. • Nominated First Aider in the workplace (current certificate 2005). • Occasional research for programmes in production. IT • Deputy Administrator for the company’s computer networks (comprising of three servers, Windows NT, Novell and Microsoft Exchange). • Assisting maintenance of a network of 80 PC’s, including email, Internet access and troubleshooting. Show less