Chief Administrative Officer (CAO)

• Jan 2014 - Present

Chief Program Officer

• Jan 2014 - Jan 2021

Operations Director

• 2012 - 2014

I managed the daily operations for the medical and physical therapy department. Ensured that all patients were scene in a timely manner and received high quality care. I was the direct supervisor for 12 employees including 2 midlevel providers. I worked closely with MD staff ensuring coverage on a daily basis. Ensured all policies and employer protocols were followed by staff, managed protocol revisions for hundreds of employers who utilized our clinic. Budgets, building design plans, building and equipment maintenance, attend management meetings, ensure customer service scores, revenue and patient volume maintained above average standards. Super user on GE EHR system. Maintain accurate employee files, documentation of HR related matters. Hired/terminated staff . Show less

Center Manager

• 1998 - 2012

Responsible for the daily operations ensuring all patients were scene in a timely manner and received high quality care, Ensured all staff were trained and provided non bias counseling surrounding reproductive services including STD and abortion services. Dealt with all employee HR related concerns, conducted annual conversations with staff. Was a member of many work groups surrounding diversity, leadership, communication and scheduling strategies. I was the direct supervisor for 8 regular employees including 3 midlevel providers and multiple float employees. I helped implement a new manager training plan and worked closely with new hire managers. Floated to surrounding health centers to help with flow, staff training, and HR related concerns. Show less

Firefighter

• 1997 - 1999

Respond to all plant related emergencies. Complete plants rounds, paperwork, and MSDS records. Make sure all non emergency staff were safety compliant. Respond to all plant related emergencies. Complete plants rounds, paperwork, and MSDS records. Make sure all non emergency staff were safety compliant.

Firefighter/Emt

• 1993 - 1997

Responded to local fire and medical emergencies. Worked with elementary school aged children surrounding fire prevention/Fire Hawks programs. Designed logos for fire apparatus. Performed maintenance inspections on equipment and apparatus. CPR/First Aid instructor Responded to local fire and medical emergencies. Worked with elementary school aged children surrounding fire prevention/Fire Hawks programs. Designed logos for fire apparatus. Performed maintenance inspections on equipment and apparatus. CPR/First Aid instructor